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Q: Outlook 2000 downloads email at the wrong time ( Answered,   4 Comments )
Subject: Outlook 2000 downloads email at the wrong time
Category: Computers
Asked by: stevecollab-ga
List Price: $10.00
Posted: 28 Jan 2005 14:55 PST
Expires: 27 Feb 2005 14:55 PST
Question ID: 465045
I asked this one several weeks ago...I will try again.
I am using Outlook 2000 on a Win XP machine. Something strange is
happening. When the machine is on, but Outlook is not running (I am
sure of this), mail is being downloaded from the my incoming mail
server. I don't want this to happen, since I want to be able to access
mail from a remote location, while the computer at home is still
running.  Any ideas how to stop this?

Request for Question Clarification by answerguru-ga on 28 Jan 2005 16:10 PST
I think I have the answer to your problem but I just want to clarify the situation:

For a specific email address, you access mail from home (using
Outlook) and from elsewhere (using some sort of web-based mail
system). If you leave the home machine on, it will automatically
download mail every X minutes, leaving the remote location with no
mail to view. Correct?

I can show you how to disable the automatic downloading of mail, even
if Outlook IS running - that is not an issue.

Would you like me to post an answer along these lines?


Clarification of Question by stevecollab-ga on 07 Feb 2005 22:20 PST
Thanks for the responses so far.
yes, answer-guru, you understand the situation perfectly. Please do
offer your solution.

anti890, the problem exists even when I startup the home computer and
never run Outlook at all.

macpawn, I would rather not leave email on the server when I read it
using Outlook. I just don't want it being taken off the server without
me initiating it or without Outlook being opened.

bennball, I am not using any local anti-spam software, although I
think that is happening at the mail server level. Re supplying more
info, I would be happy to do so, but I am fairly unsophisticated and
would need some direction as to what info is needed and where to find

Again, thanks to all.
Subject: Re: Outlook 2000 downloads email at the wrong time
Answered By: answerguru-ga on 13 Feb 2005 19:12 PST
Hello stevecollab-ga,

Sorry for the delay in responding - I didn't see your response until
just now. As requested, here are the steps to resolve the problem you
are experiencing:

1. Open Outlook on your home machine
2. Go to Tools > Options > Mail Setup > Send/Receive
3. Make sure there is a group in there named 'All Accounts' and ensure
it contains all of the email addresses you use (by selecting Edit)
4. Under the 'Settings for All Accounts' make sure that:

(a) The 'schedule an automatic send/receive' option is NOT selected
(b) The 'perform an automatic send/receive' option is NOT selected
(c) The 'schedule an automatic send/receive' option listed under the
'When Outlook is offline' is NOT selected

5. Apply the changes
6. Restart Outlook

That should do it - you will now have to explicitly do a Send/Receive
whenever you want mail downloaded to your home computer from the mail
server. It will remain accessible via webmail until that time (unless
it is deleted through webmail).

Hope that helps :)



Request for Answer Clarification by stevecollab-ga on 18 Feb 2005 09:24 PST
I tried what you suggested, but my version of Outlook 2000 does not
have the settings you indicated.

I'm still are the messages being downloaded from the
mail server when Outlook has not been opened? How can I stop my
computer from doing that?

Clarification of Answer by answerguru-ga on 19 Feb 2005 00:11 PST
The setting may be labelled differently, but I'm certain it's there
(having used it when I was using Outlook 2000 myself).

When you go to Tools > Options, what are the tabs listed across the top?

An alternative approach is to exclude the affected accounts when a
send/receive occurs by doing the following:
1. Go to Tools > Accounts
2. View the properties for the account in question
3. Uncheck the box labelled "include this account when receiving mail
or synchronizing"

You can still then manually perform a send/receive by going through
Tools > Send/Receive, and selecting the individual account.
Subject: Re: Outlook 2000 downloads email at the wrong time
From: anti890-ga on 28 Jan 2005 17:02 PST
As per my understanding, you feel the mails are being downloaded even
when the Outlook is not running.

Does it happen immediately after you close the outlook? Unlike outlook
express (which shows up the status of the mail being downloaded), when
you close the outlook, and it is downloading mails, it keeps on
downloading the mails till its done sucessfully.

In this case, if you want to close outlook, you would need to kill it
in task manager.

Subject: Re: Outlook 2000 downloads email at the wrong time
From: mcpawn-ga on 28 Jan 2005 20:17 PST
The best solution is to leave a copy of your mail on your email
server. Then you can read your email at home, and at a remote
location. To do this, in outlook, go to tools--accounts--properties,
and select the advanced tab. Check the box "leave a copy of messages
on server". You will now be able to read your messages anywhere
without worring about your home computer grabbing them.
Subject: Re: Outlook 2000 downloads email at the wrong time
From: benball-ga on 03 Feb 2005 08:04 PST
Some software such as spampal intercepts your mail before it gets to
outlook, this could explain why it is being downloaded off the server
before outlook gets it.  Check to make sure that no anti-spam or email
virus filters are downloading the email before outlook does .

Failing that, you should provide details on your mailbox settings for
further diagnostics. eg the type of mailbox IMAP etc. And details of
where the email is stored before it gets to you
Subject: Re: Outlook 2000 downloads email at the wrong time
From: cestmoi2005-ga on 25 Sep 2005 22:25 PDT
I have the same "problem."

I'm running Windows XP and Outlook 2000.  Once I open Outlook it never
really stops running.  That is, if you close Outlook and look in
taskmgr you'll see at least one copy of Outlook running.

I can't tell you why this happens.

If I want to leave my PC running but not Outlook, I go into taskmgr
and End Process the Outlook.EXE images.


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