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Q: Auto insurance in California ( Answered,   3 Comments )
Question  
Subject: Auto insurance in California
Category: Miscellaneous
Asked by: diendien1-ga
List Price: $20.00
Posted: 30 Jan 2005 11:57 PST
Expires: 01 Mar 2005 11:57 PST
Question ID: 465892
Do you have to accept your insurnce companies estimate of the damage
to your vehicle in the case of an accident in California or can you
get three estimates of you own, one of which they have to use?
Answer  
Subject: Re: Auto insurance in California
Answered By: wonko-ga on 02 Feb 2005 10:27 PST
 
You do not have to accept the insurance company's estimate, but they
do not have to use the estimate you provide.  However, they either
have to provide you with the name of a place that will repair your
vehicle pursuant to their estimate, pay you the difference, or
readjust the estimate you provide.

Here is the applicable regulations for California regarding your
situation effective October 4, 2004:

"(f) If partial losses are settled on the basis of a written estimate
prepared by or for the insurer, the insurer shall supply the claimant
with a copy of the estimate upon which the settlement is based.  The
estimate prepared by or for the insurer shall be of an amount which
will allow for repairs to be made in a workmanlike manner.  If the
claimant subsequently contends, based upon a written estimate which he
or she obtains, that necessary repairs will exceed the written
estimate prepared by or for the insurer, the insurer shall:

(1) pay the difference between the written estimate and a higher
estimate obtained by the claimant; or,

(2) if requested by the claimant, promptly provide the claimant with
the name of at least one repair shop that will make the repairs for
the amount of the insurer's written estimate.  The insurer shall cause
the damaged vehicle to be restored to its condition prior to the loss
at no additional cost to the claimant other than as stated in the
policy or is otherwise allowed by these regulations.  The insurer
shall maintain documentation of all such communications; or,

(3) reasonably adjust any written estimates prepared by the repair
shop of the claimant's choice and provide a copy of the adjusted
estimate to the claimant."

"Fair Claims Settlement Practices Regulations" California Department
of Insurance (October 4, 2004)
http://www.insurance.ca.gov/LGL/Regulations/Fair-Claims-Amendments.pdf

Sincerely,

Wonko
Comments  
Subject: Re: Auto insurance in California
From: daniel2d-ga on 30 Jan 2005 19:25 PST
 
What does it matter?  The insurance company is obligated to fix your
car.  If it takes more than the initial estimate the body shop
contacts the insurer to get authorization for the additional $.
Subject: Re: Auto insurance in California
From: markj-ga on 02 Feb 2005 16:32 PST
 
diendien1 --

You might find this brochure to be of some additional use to you:


California Department of Insurance: Guide to Insurance Related Auto Body Repairs
http://www.insurance.ca.gov/CSD/Brochure/Automobile/AutoRepair.htm


markj-ga
Subject: Re: Auto insurance in California
From: bice76-ga on 22 Feb 2005 12:58 PST
 
Yes, go out and get 3 damage estimates. Most California insurance
companies will factor all 3 and provide the average. I would recommend
getting these 3 damage claims quickly as California auto insurance
rates are expected to rise 1.7% in the next month. To quickly shop for
the lowest auto insurance prices  in California, use this site. The
prices are great http://www.insurancefusion.com/california-auto-insurance-quotes.htm

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