Hi there,
As of the asking of this question there's a number of businesses that
are either based in or able to service the Dallas area that can offer
you technical support for your NEC laptop. Here's a few that should
definitely be able to help you, with some basic online and offline
contact information for them.
Business Name: Dallas Computer Repair
Website: http://www.dallascomputerrepair.com/
Phone: (972) 918-9797
Email: service@compugen.net
Business Name: Information Technology Efficient Consulting Services
Website: http://www.itecsonline.com/
Online contact /information request:
http://www.itecsonline.com/contactus.asp
Email: info@itecsonline.com
Business Name: Dallas Computer Services
Website: http://www.dallascomputerservices.com/
Street Address: PO Box 501145
Dallas, Texas
75250-1148
Phone: 214-752-9105
Email: Appointments: schedule@dallascomp.com
Billing: billing@dallascomp.com
More businesses offering the services you require can be found by
browsing the entries at
http://dmoz.org/Regional/North_America/United_States/Texas/Localities/D/Dallas/Business_and_Economy/Computers/
There are two official NEC service depots in Texas also (both in
Houston). You shouldn't have to deal with them directly unless your
laptop is under warranty (which I thought unlikely, given your
model's age).
If you do need them to service your machine, however, you can call
their technical support desk at 800-632-4525 or 801-578-5103. These
numbers are answered 24 hours a day, 7 days a week. A technician will
troubleshoot the computer with you, determine what needs to be
serviced, and determine the appropriate service options.
If you end up having to send your computer directly to NEC for repair,
they will require that you send the machine, power cord; any external
drives and restore CD along with the machine to their repair center.
They will repair the machine under warranty for any defects in
workmanship and manufacturing and return the unit to you via Airborne
Express.
If they find there is user damage to the unit, they will charge for
labor and shipping whether or not a repair is done. There will also be
charges for parts if NEC does the repair.
The Texas NEC "Ultracare" services providers' contact details follow:
Intelligent Interface
Phone: 713-932-4430
820 Gessner Suite 140
Houston, TX 77024
Map: http://maps.expedia.com/pub/agent.dll?qscr=mcst&strt1=820%20Gessner%20Suite%20140&city1=Houston&stnm1=TX&zipc1=77024
Intec Systems Inc.
Phone: 281-444-5566
1140 Cypress Station
Houston, TX 77090
Map: http://maps.expedia.com/pub/agent.dll?qscr=mcst&strt1=1140%20Cypress%20Station&city1=Houston&stnm1=TX&zipc1=77090
If you'd like further clarification, or don't feel this answer
adequately satisfies your query, please feel free to let me know and I
can do some more digging.
Thank you for using Google Answers.
-dakur-ga |