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Q: Challenge getting my pictures off my Sony digital camera ( No Answer,   8 Comments )
Question  
Subject: Challenge getting my pictures off my Sony digital camera
Category: Computers > Hardware
Asked by: envisionteky-ga
List Price: $2.00
Posted: 13 Feb 2005 21:38 PST
Expires: 21 Feb 2005 09:59 PST
Question ID: 474149
I don't have ICQ but I'm having a challenge with downloading my
pictures from my Sony digital camera to my computer.  Here is what
happens.  I use my reader/writer USB memory stick device by Delkin and
put in my memory stick.  The computer recognizes the memory card drive
which I named K in my disk management area.  However, when I try to
OPEN it or ACCESS it I get an error message.  It says, "K not
accessible, Incorrect Function".  Any ideas on what I can do to fix
this?  The only thing I can think about that may have cause this is
when I installed the software for my Audiovox Phone.  I don't know how
that would affect this except, I have to use USB to download ringers
into my phone.   I need some assistance.  THANKS!

Clarification of Question by envisionteky-ga on 13 Feb 2005 22:28 PST
Ok,
now I can't even access my other drives.  I keep getting the no
accessible error.  What's up?

Clarification of Question by envisionteky-ga on 13 Feb 2005 23:43 PST
the model number of the camera is f505 by Sony and Sony Cybershot 5.0.
 I have two of them.  I have the USB cable and a reader/writer for a
memory stick.
Answer  
There is no answer at this time.

Comments  
Subject: Re: Challenge getting my pictures off my Sony digital camera
From: xarqi-ga on 13 Feb 2005 21:56 PST
 
Can you directly attach the camera to te computer via USB?
What is the model of the camera?  What operating system are you using?
Subject: Re: Challenge getting my pictures off my Sony digital camera
From: envisionteky-ga on 13 Feb 2005 22:28 PST
 
I'm using XP and yes, I have tried using the USB cable for the camera
and get the same error
Subject: Re: Challenge getting my pictures off my Sony digital camera
From: xarqi-ga on 14 Feb 2005 22:48 PST
 
Hmmmm.  I wonder if the USB port is malfunctioning.  Can you try
another?  Do you have a powered USB hub perhaps?  Do you have other
USB devices that *do* work in the ports that fail for the camera and
the drive?  Can you possibly try on a different computer?
Subject: Re: Challenge getting my pictures off my Sony digital camera
From: xarqi-ga on 14 Feb 2005 22:49 PST
 
Do you get the same problem with both cameras?
Subject: Re: Challenge getting my pictures off my Sony digital camera
From: envisionteky-ga on 15 Feb 2005 11:11 PST
 
OK.  I turned off my computer, unplugged my backup power source and
turned off my power strip and let it stand overnight.  I then turned
it back on in the morning and nothing changed.  I still can't access
my usb or CD drives.

To answer your question: I get the same error using both cameras.  If
you want me to check the ports that you mentioned you'll have to write
out how I do that.  I'm using a D-LINK DSB-H4 USB Hub. I have tried
bypassing the hub and running direct into the back of my computer's
USB port, but nothing changes.  When I plug in a little usb hard drive
by JOGR, the computer makes a noise and recognizes it's plugged in. 
Thus, the built-in drivers in XP recogize the usb hardware.  However,
when I go to MY COMPUTER and click on the drive I get the same error. 
"not accessible".  I put in a CD in my CD Drive and it recognizes it
but when I "click" on it SAME ERROR.
Subject: Re: Challenge getting my pictures off my Sony digital camera
From: xarqi-ga on 15 Feb 2005 18:49 PST
 
Ouch!
You've done the test of other USB ports pretty much as I was
suggesting, so that eliminates a dud port.
About the CD thing: is it also a USB drive, or is it the internal
drive on your computer that you are meaning?
If it is a USB drive, it *could* be a problem with the USB controller
(probably included on the motherboard).  If it is the internal drive,
it sounds like a general I/O related problem.

If we get into the realm of using XP to diagnose hardware faults, or
even if there is some Windows "trick" to "reset" the USB controller or
I/O subsystem, I'm afraid I won't be able to help as these are not
areas of competence for me.
Subject: Re: Challenge getting my pictures off my Sony digital camera
From: envisionteky-ga on 15 Feb 2005 22:37 PST
 
no... It's just a plain old CD ROM drive that is internal in the
system.  I feel like there is a a quick fix for my problem I just
don't know what that would be right now.  My computer runs fine except
I can't access my drives other than my main C drive.  I'm stumped.  I
wish I could run my XP Windows CD and do a Repair or Fix but the drive
doesn't let me access to get to it.  I ran the Symantech Utilities and
ran Norton Disk Doctor and Norton Windoctor and then restart my
computer.  That didn't help... although I was hoping it would. :0) 
Next, I tried a System Restore... again, it didn't work.  Do you think
it's possible that I have some virus?  I ran the SE Ad ware Personal
and it basically found nothing important to delete.  I'm really
stumped.
Subject: Re: Challenge getting my pictures off my Sony digital camera
From: xarqi-ga on 16 Feb 2005 01:05 PST
 
All I can suggest is that, perhaps, you close this question and repost
it with an emphasis on what appears to be a system problem, rather
than one specific to downloading images from a camera.  Maybe you'll
attract an expert who can help you diagnose the problem further.
Sorry I can't help more.

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