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Q: How can I reinstall the missing file ( No Answer,   1 Comment )
Question  
Subject: How can I reinstall the missing file
Category: Computers > Software
Asked by: sneezy-ga
List Price: $2.00
Posted: 17 Feb 2005 11:23 PST
Expires: 19 Mar 2005 11:23 PST
Question ID: 476098
I was uninstalling Adobe Photoshop Elements try out disc. I clicked
Yes instead of No re files and am now unable to install my new
Photoshop Elements 3.0 programme.  The message I get when I try to
install it or any other disc is.
Set up EXE file is linked to missing export  KERNEL 32.DLL.Get User
Default UIL Language
Answer  
There is no answer at this time.

Comments  
Subject: Re: How can I reinstall the missing file
From: manuka-ga on 27 Feb 2005 23:22 PST
 
KERNEL32.DLL is one of your Windows system files. It is 
unlikely that this error is related to you removing the
files installed by your earlier version (if KERNEL32.DLL
had been removed you'd have MANY more problems). Rather,
the installation program is expecting Windows to do 
something it doesn't.

The only suggestions I can offer at this point are (in
suggested order to try):

1. Check the system requirements of the software and 
make sure you have the required version of Windows. If
not, you're pretty much stuck; you'll probably have to
upgrade Windows to use the software.

2. Reinstall Windows. (You knew that was going to be in 
the list somewhere, didn't you?) It may be that the DLL
has become corrupted.

3. Check for any updates to your version of Windows.
Unlikely to help a great deal, but you never know.

4. Check your Windows installation settings - you may
need to add language support features. Even less
likely to work, but worth a try at this point.

5. Contact Adobe. It may just be an error in their
installer. In any case, it's an issue for their 
technical support once you've done what you can from 
your end.

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