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Q: Optimizing the visitor experience at Superior Titanium ( No Answer,   2 Comments )
Question  
Subject: Optimizing the visitor experience at Superior Titanium
Category: Business and Money > eCommerce
Asked by: titanium2005-ga
List Price: $15.00
Posted: 18 Feb 2005 06:55 PST
Expires: 20 Mar 2005 06:55 PST
Question ID: 476526
This question is in regards to improving the visitor experience for
the website www.superiortitanium.com.

Recently we have added a left navigation bar as was suggested.  We
have a wide range of titanium products ranging from tension set
titanium rings, titanium money clips, titanium guitar picks, etc and
we want to have each visitor very clearly aware of the selection we
offer, but not overload them with too many options or make it ackward
to navigate.

Ideally, our site should load quickly and provide a clear overview of
what we offer.  Of course purchasing our products should be fast and
easy to do.

The answer we are looking for would be an objective view of our site
listing the good points and the points that need to be improved on.

Thanks,
Dan
Answer  
There is no answer at this time.

Comments  
Subject: Re: Optimizing the visitor experience at Superior Titanium
From: lrulrick-ga on 19 Feb 2005 12:07 PST
 
dan,

Look through your site again, and I must say the navigation job you
did was a good improvement. Here are my suggestions for even better
viewer experience.

First, your home page should be less of a single item sales page. This
is the main page visitors are likely to come into your site on and in
case they are looking for one of your other products and not the money
clip- you need to be able to reference all your products. I would turn
this main page into a "about us and our many products" page, possibly
with about a paragraph of keywords and information at the top- right
of your navigation, and then images of all of your products tabled
nicely below. making the images clickible will increase ease of
navigation. This allows visitors to learn a bit about the company and
quickly reference whether they have reached the right site. Ease them
into a sales page.

Also, I would hide the table borders <table border="0" summery="
product infromation here"> will do the job. And inside the tables,
center align the text above the images to give it a less boxed in
feeling.


Without being asked I looked into your source coding to check how you
had formatted things, in doing this there are some issues with your
coding you may want to clean up. I ran it through a html validator
which you can see it here the results:
http://validator.w3.org/check?uri=http%3A%2F%2Fwww.superiortitanium.com%2F&charset=%28detect+automatically%29&doctype=%28detect+automatically%29&ss=1&outline=1&sp=1&noatt=1&No200=1&verbose=1

Also you have to <head> tags, the second should be removed along with
the ending </head> tag.

Hope this helps!

lru
Subject: Re: Optimizing the visitor experience at Superior Titanium
From: heuscheruk-ga on 20 Feb 2005 08:55 PST
 
Just been having a look at your site. I love the products you have but
the presentation of the website felt more like a personal
informational website rather that a store. I think its crucial that
any visitor knows this is a store and that they are going to get
anything they buy from this store in a 'professional' manner.

If you are able to overhaul the entire site, something like
www.oscommerce.com is free, and would be suitable in my view. It would
be worth it in the long run as people are likely being put off from
buying off your site in its current format.

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