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Q: Help with error message ( No Answer,   6 Comments )
Question  
Subject: Help with error message
Category: Computers
Asked by: bookbag-ga
List Price: $5.00
Posted: 22 Feb 2005 06:41 PST
Expires: 24 Mar 2005 06:41 PST
Question ID: 478693
Something called Wild Tangent was remotely installed on my
computer.  I have removed every trace of it except one.  A search for
any of the words in the error message comes up with zilch.  I receive
an error on start up that I have to click OK on to remove.  I want it
gone.  Can you help?
This is the error box:  At the top left RUNDLL
In the message: Error loading C:\Program
Files\WildTangent\Apps\CDA\cdaengine0400.dll
It is not in my start menu; I have searched and searched for evidence
of this to remove it.
Can you tell me how?

Request for Question Clarification by livioflores-ga on 22 Feb 2005 07:19 PST
Try the following:
Start --> Run --> type msconfig --> the System Configuration Utility
will start --> Go to Start Up tab and deselec any reference to such
program.

Please tell me if this advice works.

Regards.
livioflores-ga

Clarification of Question by bookbag-ga on 23 Feb 2005 09:15 PST
I have run spybot, adaware and others; it was the way I became
initially aware of the problem.  Spybot, or AOL spy software-removal,
removed Wild Tangent with the exception of this one problem.  That's
when the error messages started.  It is a persnickety little bug.

I am trying the fixes suggested and will let you know.
Answer  
There is no answer at this time.

Comments  
Subject: Re: Help with error message
From: splatterya-ga on 22 Feb 2005 06:52 PST
 
I'm not sure how familiar you are with editing the registry, but I
believe this is where that .dll file is running from.  Please be VERY
careful when using REGEDIT.  To open REGEDIT, go to Start, Run, type
"regedit" (without quotes), and click OK.

Navigate to the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN

Inside that key, you should see the following (or something similar) on the right:

WildTangent CDA RUNDLL32.exe "C:\Program
Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain

Delete that WildTangent CDA entry, and any other WildTangent entries
that may exist.  Reboot your computer when done.

Please note... I do not take responsibility for any problems that may
occur with your editing of the Registry.
Subject: Re: Help with error message
From: archae0pteryx-ga on 22 Feb 2005 21:37 PST
 
As I recall, SpyBot or AdAware will pull up all the instances of
WildTangent so you can get rid of them.  It got into my system by way
of AIM, I think.

Archae0pteryx
Subject: Re: Help with error message
From: antispimmer-ga on 23 Feb 2005 09:42 PST
 
Yes, WildTangent is an anoying piece of adware.  I have been infected
with this on several occasions.  If your having trouble removing it
and Sybot or Ad-aware cannot fix the problem, check out this site:

http://www.pchell.com/support/wildtangent.shtml

There are instructions on how to remove all traces of WT on that site.
 There is also an automatic removal utility here:

http://www.pchell.com/downloads/WTRemover.exe

Hope this helps :)
Subject: Re: Help with error message
From: bookbag-ga on 23 Feb 2005 15:49 PST
 
I tried the first suggestion by livioflores.ga.  It worked but on
start-up it told me that I had reconfigured a utility and needed to
change that.  That made me a bit nervous.  I next went to the website
suggested by antispimmer.ga.  It seemed that the process there was
best to completely run a remove when you discovered WildTangent in the
first place.  So I tried splatterya.ga's suggestion.  This was easy
and although s.ga made it clear that it was important to be careful,
etc. it seemed like the right move.

Therefore, I award splattery.ga with supplying a great answer!!
Subject: Re: Help with error message
From: livioflores-ga on 23 Feb 2005 19:59 PST
 
Every time you run the msconfig program at the next start up the
system will show a dialog box telling you that the Start Up was
reconfigured, just click in the "Do not show this again" checkbox and
then press Enter. It is only a notice that something was changed. You
do not need to become nervous.
By working with the System Configuration Utility you are modifying the
registry in the as splatterya suggested, but in an easy and safety
way.

See " How to use MSCONFIG":
http://netsquirrel.com/msconfig/

BTW I am glad to know that you have solved the problem.

Regards.
livioflores-ga
Subject: Re: Help with error message
From: neomaximus10-ga on 27 Feb 2005 14:14 PST
 
that program, wild tangent, is associated with aol instany messanger,
when it is uninstalled, it does not remove the item that is run for
the program at startup, resulting in that error msg, saying that it
cant find that file it is trying to run, you would go to start > run >
msconfig > startup tab > and take the checkmark out of the wildtangent
item

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