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Subject:
Sprint Treo 650 -- problems establishing Active-Sync email account
Category: Computers > Wireless and Mobile Asked by: glafollette-ga List Price: $25.00 |
Posted:
22 Feb 2005 07:15 PST
Expires: 24 Mar 2005 07:15 PST Question ID: 478715 |
I have a Treo 650 from Sprint. I use an SBS2003 Server with Exchange. I use a Mergic VPN on the Treo. I am able to get email to my Treo using IMAP, but when I try to establish an Active Sync account I get an interupt message which reads as follows: SUCCESS --- ACCESSED SERVER BUT INCORRECT VERSION. Sprint is absolutely no help as they say they only support Sprint email. VersaMail won't help because I didn't buy anything from them. If I am to correct the problem I need to know WHAT SYSTEM the error message refers to --- Exchange Server? Treo? VersaMail? What? My Treo is using VersaMail 3.0 and our exchange server is fully patched as of today. My objective here is to get my Treo to sync email (etc) using an Active Sync account. If there is written answer that solves my problem that's great. If we need a telephone walk through I am willing to double the fee upon successful implementation. Thanks. | |
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