Hallo,

I have a new Dell Inspiron. Recently the trial version Mcafee on it
ran out so I bought it: Virusscan and Firewall. Since then (I think) I
have problems with the computer. Shutdown doesnot work properly: it
takes very very long to shut down, if at all.

With Dell's support we checked the computer for defects: nothing.
After the test, shutdown worked properly, so we avoided a system
reinstallation. I am not too convinced it will help.But I already
backed up everything if that is the next step.

With Mcafee's support we manually uninstalled the Mcafee programs.
Uninstalled, it works properly again. Installed again, same problems.
I deactivated Mcafee before shutdown, worked properly a couple of
times, and then today not. I would like to keep Mcafee, because I am
on the internet a lot (and I paid for it two weeks ago).

Sometimes (sometimes) I get the message "Cant shutdown program
ESCAN_jh53$%fre5345..." when I am shutting down. Mcafee said, ESCAN is
not ours, we cant help, take care of it yourself. Will try once I get
home but I did not install ESCAN or anything of the sort.

Can anyone help?

Will clarify if you need more info.

Thanks

Can

---

Clarification of Question by can1972-ga on 28 Feb 2005 01:05 PST

Hallo David77,
I re-installed the system (which was much easier than I thought) and
now we are abck to normal. I also re-installed most of the software,
incl. Mcafee Virusscan, it seems to work.
Thanks for the ideas,
Can

eScan is the latest offering from MicroWorld Technologies Inc. It
offers a combination of features to help you fight the threat of
viruses, set security policies for parental control over content
accessed by your child. It guards against Internet misuse, block Spam
and offensive mails and block PopUp Ads.

http://www.mwti.net/antivirus/escan/escan.asp

You can always hit crtl+alt+delete and see what proceses you have
running. And if you need any help figuring out if any ot these are the
problems just post them in here.

No problem can1972. :D