Manually remove MS Office (I wrote this at another site; am copying
and pasting here):
I was unable to find a MS Technet article that provides this
information, so I'm writing (typing) it down here. Don't hold me
responsible if something gets messed up! Though I assume it cannot get
any worse than it is for you now, and these steps usually resolve the
problem. I also assume that you've performed troubleshooting of the
individual applications. For Word and Excel, go to those pages at
www.theofficeexperts.com and look for the troubleshooting steps. I
also assume your hard drive has been cleaned up. For those
instructions, see www.theofficeexperts.com/cleanyourpc.htm
If you get errors during uninstall or reinstall, write down the exact
error message. Go to Microsoft TechNet and type the error message into
the keywords search with your version of Office as the product.
Backup your files.
Type the following into your Find/Search, exactly as it appears (copy
it if you want), find/search the files, and copy them somewhere else
on your PC:
Those are Word documents (doc), Word templates (dot), Excel workbooks
(xls), Excel templates (xlt), PowerPoint presentations (ppt),
PowerPoint templates (pot), and Access databases (mdb). If you've
never made your own templates, use just the following because the
default templates will be reinstalled:
*.pst files are Outlook files that contain all of your Outlook
objects. You can also save your mail settings in Outlook: open
Outlook, hit Tools-Accounts, choose an account and *export* it. Do it
for each account. These become *.iaf files.
normal.dot and personal.xls are files that store macros and other
customizations in Word and Excel respectively. You may want to back
these up. Additionally, Excel stores custom toolbars in *.xlb files.
Delete the program files.
Rarely should programs be removed this way. Choosing to remove the
application via the Control Panel is always preferred, but is
sometimes not possible. So we do it this way.
By default, Office is installed to C:\Program Files\Microsoft Office.
Using My Computer or Windows Explorer, go to that folder. Delete the
Remove the program from the Windows registry.
If the program isn't removed from the registry, it often is not fixed
when you reinstall because the registry entries remain corrupt and are
not overwritten on a reinstall.
To manually remove Office from the registry, hit Start-Run and type
*regedit* (no asterisks) and hit Enter. This opens the Windows
registry. Do not do anything except exactly as directed. Browse the
registry similar to browsing in Windows Explorer and go to this
The X.0 will be:
8.0 for Office 97
9.0 for Office 2000
10.0 for Office XP
11.0 for Office 2003
If you have more than one, but only want one version of Office
installed now, it is safe to rename the ENTIRE Office folder. If you
are only trying to remove one version, then rename only the number.
So...to rename the Office folder, simply right-click, hit Rename, and
rename it to something like XOffice; or right-click the version number
and rename it; for instance rename 10.0 to Old10.0. Using this method,
you are backing up the old registry files, just to be safe. When
Office is reinstalled, a new 10.0 (or whatever version number) folder
will be created.
If you're trying to fix just Word or one of the other applications,
then you can go further into the version folder and rename just the
application folder name. For instance, rename Word to OldWord.
However, you will not want to delete the program files in this case.
See the troubleshooting methods for Word and Excel, which I mentioned
Continue with your task.
You should now be in a position to reinstall the program(s).