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Q: Laptop Problem: Plug Socket short circuited ( No Answer,   3 Comments )
Question  
Subject: Laptop Problem: Plug Socket short circuited
Category: Computers > Hardware
Asked by: tvr-ga
List Price: $6.00
Posted: 25 Feb 2005 15:04 PST
Expires: 27 Mar 2005 15:04 PST
Question ID: 480932
Hello !

I had a two and half year old laptop (HP Pavilion ZT1230) which gave
up yesterday. The problem turned out to be a burnt/short circuited
plug socket. Whenever I tried to plug in the adapter I could see
sparks fly out of the plug socket and the small green light on the
adapter would automatically go out.

I've tried a replacement adapter with the same result. Turns out that
the plug socket has shorted and both 'Best Buy' and 'CompUsa' asked me
to send it to HP, as the plug socket is apparently soldered onto the
motherboard and HP alone could apparently repair it. The cost is
prohibitive, though - I could buy a new laptop for that price.

Any suggestion of who else could do this without burning a hole in my
pocket would help.

My Question:
While I have never done this before, I wanted to find out if
replacing the motherboard itself would solve the problem? If so, how
much would it cost and where could I get one (URLs of websites would
help)?

Thanks, in advance.

TVR-GA

Clarification of Question by tvr-ga on 25 Feb 2005 20:28 PST
Hello Guzzi:

Thank a lot for your comments. The contacts in the socket appear to be
bent. While it is not clear inside...the coating seems to have been
worn out in the socket. The battery seems to be good as I could use
the laptop for about ten minutes or so after the problem first cropped
up. Then it ran out of juice.

Well, I am not even close to being qualified enough to change the
motherboard myself, but just don't feel like throwing out the laptop
as yet. So, if there is anyway someone would be willing to take a look
(hopefully in southeast Michigan) I do not mind giving the laptop for
them to risk soldering a new socket to the motherboard. Any other
options to repair the laptop would be greatly appreciated.

Further, I have had the hard drive from the laptop removed and put
into a USB enclosure and am using it as an external drive to my
desktop currently. Any suggestions on finding the netscape mail
folders (can't seem to find it in /programfiles/netscape) to populate
netscape mail on my desktop would also be greatly appreciated.


Thanks a million for your help.

TVR-ga
Answer  
There is no answer at this time.

Comments  
Subject: Re: Laptop Problem: Plug Socket short circuited
From: guzzi-ga on 25 Feb 2005 19:19 PST
 
Although inaccurate, I shall refer to the connector on the laptop as
?socket? and the one on the adapter as ?plug?.

Just to clarify. When you insert the power adapter plug into the
laptop socket it sparks badly and sucks the life out of the adapter
light because the socket is short circuiting.

First thing, you are absolutely sure you are using the correct
adapter? I know this may sound like spoon-feeding but it happens to
the best of us :-) Please don?t take offence.

Assuming it is the correct item, was the replacement item identical?
Polarity does vary, and sometimes protection is provided by a beefy
diode in parallel with the input.

If no issue with adapter polarity, have you examined the socket to
ensure nothing has lodged across the contacts. Kids are very keen on
pushing ally foil into little holes. Also, is there any evidence of
the contacts having been bent?

Is the battery completely flat? Have you tried the adapter with the
battery removed? Depending again on the circuitry, a shorted battery
could drag down the adapter.

Exhausting all the above, you have a bit of a problem. Presumably the
connectors are one of the standard concentric two contact low voltage
types. These very rarely fail short circuit, and only then if there is
actual physical damage -- bits of plastic fall out. More likely it is
?that? protection diode which has gone short. Sometimes the excess
current blows an onboard fuse so don?t ?try? again. Further polarity
protection is sometimes furnished by an in-line diode. Lots of
variation so I can?t say precisely how the input circuit works or even
be certain that polarity protection devices are included. Also,
sometimes there is regulation circuitry inside the PC which can also
fail short circuit.

It?s doubtful that all this is of any help to you I?m afraid. Probably
it would be easy to repair but there are few people these days who can
do it. Replacing the motherboard (if you could actually get one) would
be horribly expensive. However, you should be able to find a laptop
repair shop on the web who could do it for a reasonable charge.

However, since you are querying motherboard replacement (yourself?),
you are quite techy? If you have a digi-meter, soldering iron, sucker,
small tools etc, go for it yourself -- or at least have a look. Pure
devils to take to bits sometimes but they are built by humans of no
great skill so a common sense approach gets them to bits. If you do,
first look for a protection diode across the contacts. De-solder one
end and check if it?s short. Same goes for capacitors across the
contacts -- especially electrolytic. Further than that just keep
checking.

If I can advise further, please post.

Best
Subject: Re: Laptop Problem: Plug Socket short circuited
From: guzzi-ga on 26 Feb 2005 15:33 PST
 
First Netscape. Mmmm, if it?s done anything like Microsloppy it will
be a bit tricky. Even searching for ?text? within docs doesn?t find
them because they aren?t stored in ASCII. You could set your folder
options to ?view all files? (if you haven?t already) and perhaps this
would reveal them. If no one comments or answers, perhaps post as a
separate question and some kind (and more specifically knowledgeable)
should be able to help.

Yes it would be a shame to junk for what is probably a minor fault.
Just check first if some of the coating (plating) on the contacts
hasn?t lodged across the contacts. Have a look at other similar
connectors on a printer / scanner / radio etc and see if they do
actually look different. If so, you might be able to bend them back
into shape. A jeweller?s eye glass is always a useful aid. Failing
that, I searched ......

Michigan "laptop repair" 

..........on Gurgle and it came up with lots of hits like this one.

http://www.sparepartswarehouse.com/laptop-repair/MI-Michigan-laptop-repair.aspx

Also lots of sponsored adds on the side so one of them should be able
to help. Might even be a standard fault.

Sorry I can?t physically help -- long way across the water in sunny Scotland.

Best
Subject: Re: Laptop Problem: Plug Socket short circuited
From: guzzi-ga on 26 Feb 2005 15:34 PST
 
PS, do you really have a TVR?

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