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Subject:
Legal Advice re: eBay and Paypal Related Chargeback for a Misrepresented Item
Category: Reference, Education and News > Consumer Information Asked by: urchin888-ga List Price: $5.00 |
Posted:
28 Feb 2005 22:32 PST
Expires: 25 Apr 2005 17:04 PDT Question ID: 482724 |
I purchased a fake designer purse on eBay unwittingly for approximately $200, which is against eBay policy, and violates general fraud and copyright laws/policies. The seller didn't really respond to emails regarding refunds or the item's authenticity, so then I filed a charge complaint with my credit card company. Paypal authorized the chargeback, thereby awarding the dispute to me. I have not seen the chargeback money refunded into my credit card account. The seller requested that I send the purse back, and now she/he is threatening me. But first of all, I have not received the refunded money yet, and second, she/he is extremely rude and did not answer my initial emails. Am I obligated to mail the purse back to her? (I would rather not, as I know she will simply sell it again.) Does this constitute "theft" on my behalf, even though I did not "steal" any goods/money from her? It is Paypal and the credit card company that awarded the dispute to me. What do I do? Thank you. |
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There is no answer at this time. |
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Subject:
Re: Legal Advice re: eBay and Paypal Related Chargeback for a Misrepresented Item
From: pkuanko-ga on 01 Mar 2005 00:44 PST |
I would suggest that you not return the purse until you have the money refunded back. I doubt the seller can do anything to sue you, and I doubt he will spend money to initiate a lawsuit first. As for the theft thing, I suggest you don't waste a second worrying about it. There is no theft unless the seller goes to the police first, and it is unlikely he will go to the police at all if he is selling fake goods. And even if he goes to the police, it is very unlikely for the police to classify it as theft as this is a contractual dispute, not a case of you breaking into a house to steal a purse. I am no lawyer, but this what I will do if I have been sold fake goods. |
Subject:
Re: Legal Advice re: eBay and Paypal Related Chargeback for a Misrepresented Ite
From: urchin888-ga on 01 Mar 2005 08:32 PST |
Well, yes, she has been threatening me with the police, but she seems to forget that the item she told violates copyright and fraud laws. I just want to make sure I don't have any liability. At any rate, thanks for your response. I am going to go seek legal counseling today. |
Subject:
Re: Legal Advice re: eBay and Paypal Related Chargeback for a Misrepresented Item
From: research_help-ga on 01 Mar 2005 09:25 PST |
If paypal ruled in your favor, then this was not a chargeback on your credit card. To get the money refunded to your credit card, you would have had to dispute the charge with the credit card bank. Have you logged in to your paypal account and checked the balance? I would suspect the money is in there. As for sending the item back, if you received a refund, then the item does not really belong to you any more. To cover yourself, I would respond to the seller, that you will send the item back subject to them prepaying for your shipping and handling expenses. Let them know how much is needed to compensate for the mailing cost and your time and effort. I really doubt they will send you these funds in advance so you are clear. Keep this correspondence for your records that you offered to return the merchandise. |
Subject:
Re: Legal Advice re: eBay and Paypal Related Chargeback for a Misrepresented Item
From: urchin888-ga on 01 Mar 2005 11:57 PST |
I did dispute with my credit card company, because Paypal wouldn't do anything. I've heard stories about this in the past, where Paypal, when faced with a credit card company chargeback, will simply issue the chargeback in favor of the buyer. The money is not in my Paypal account, nor does it show any transaction. It does show that in the resolved disputes section, that this case is closed. Thanks for all your help. I am going to contact a lawyer friend of mine in a few hours, but if anyone else has any advice, I'd greatly appreciate it. |
Subject:
Re: Legal Advice re: eBay and Paypal Related Chargeback for a Misrepresented Item
From: research_help-ga on 02 Mar 2005 06:21 PST |
If you disputed with your credit card company, and you won, then the money would have been credited to credit card account. It sounds more like you initiated a dispute with your credit card company, but then dropped the dispute and agreed to let paypal handle it. If the dispute was directly with the credit card company, then it would make no difference what paypal did with the dispute. Call your card company again and tell them what happened and that you need to reinstate your dispute. Sending them something from paypal may speed things along. Don't spend time and money on a lawyer, this is a very simple procedure that takes 1 or 2 mails or faxes and a couple of follow up phone calls in my experience. |
Subject:
Re: Legal Advice re: eBay and Paypal Related Chargeback for a Misrepresented Ite
From: urchin888-ga on 02 Mar 2005 09:26 PST |
Some more things to clarify for you, research-ga: I initiated the complaint with the CC compnay. They in turn notify Paypal. Paypal then settles it, and has favored me. Then Paypal is supposed to contact the CC company, because Paypal has the refund money that they need to give to the CC company, before the CC company gives the refund to me. I'm not concerned so much about the refund, as I am concerned about the possible actions of the seller against me. |
Subject:
Re: Legal Advice re: eBay and Paypal Related Chargeback for a Misrepresented Item
From: mrsintegrity-ga on 25 Apr 2005 16:30 PDT |
Paypal says they award you but you will see how tight Paypal will be with refunds. Not only that, Paypal will be sure and extract charges on the refund too. Paypal awarded me before, saying 1 thing, and not doing what they had said. Paypal takes part of shipping fees that a buyer sends a seller. %3 plus 30 cents of refunds too. A seller charges exactly the price to ship, say $5, paypal took 45 cents from the $5. Seller has to pay $5 to ship (which paypal will charge to create postage)but has only $4.55. Watch out if Paypal is "helping". If you have received your refund, You must send back the item, its the only fair honest thing to do. Paypal will not give you a penny until you do. Might not after. good luck paypalfan1 |
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