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Q: Online site fraud ( No Answer,   2 Comments )
Question  
Subject: Online site fraud
Category: Miscellaneous
Asked by: xtrememax27-ga
List Price: $3.00
Posted: 11 Mar 2005 19:24 PST
Expires: 10 Apr 2005 20:24 PDT
Question ID: 493010
I went to www.realtytrac.com back in January of 2005.  On their site
they say they provided a 7 day free trial.  Once I signed up they sent
me an email with instructions for cancellation at the bottom.  On the
7th day I followed the instructions and it took me to a website that
said that they would email me my confirmation number for cancelation. 
Of course this didn't happen and now I get the bill from January on my
March statement.   This website has the same story too. 
http://www.subscriptionconnection.com/reviews/5844275640673728/   I
want to know what legal course of action/jargon that I can take to get
my money back OR provide me with a valid cancelation code for this
website so that I can get all my money back. I'm sure they are going
to charge me for 3 months by now if I don't cancel soon which I
haven't done yet.
Answer  
There is no answer at this time.

Comments  
Subject: Re: Online site fraud
From: plh215-ga on 13 Mar 2005 10:21 PST
 
The Internet Fraud Complaint Center
http://www.ifccfbi.gov/index.asp

IFCC's mission is to address fraud committed over the Internet. For
victims of Internet fraud, IFCC provides a convenient and easy-to-use
reporting mechanism that alerts authorities of a suspected criminal or
civil violation. For law enforcement and regulatory agencies at all
levels, IFCC offers a central repository for complaints related to
Internet fraud, works to quantify fraud patterns, and provides timely
statistical data of current fraud trends.
Subject: Re: Online site fraud
From: respree-ga on 14 Mar 2005 13:08 PST
 
Credit card companies, more often than not, tend to side with the
customer, rather than the merchant.  One first step to take, if you
have not done so already, is to simply dispute the credit card charge
with your bank.  The bank will generate a 'chargeback' to the
merchant.  It is then up to him to 'prove' that he was within his
rights to charge you.  For example, if you were shopping in an online
store, the merchant would have to provide a 'proof of delivery'
document from the carrier (UPS, FedEx, etc.) to have the chargeback
reversed.

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