Howdy magnuspi-ga,
The company Digital Dream has several corporate locations and they have a
web page where you can find them. The US and UK locations are listed below,
an you can check their web page for other locations.
http://www.digitaldreaminc.com/en/aboutus_whereweare.shtml
USA - Charlotte incorporated 2002
University South Center
5100 North I-85 Service Road, Suite 2
Charlotte NC 28206, USA
Tel: 1 704 596 7025
Fax: 1 704 596 2467
sales@digitaldreaminc.com
http://www.digitaldreaminc.com/
UK - Dover established 1999
Digital Dream Co. Europe Ltd.
Maybrook House, Dover, Kent
CT17 9AH, United Kingdom
Tel: 44 (0) 1304 248 200
Fax: 44 (0) 1304 248 219
sales@digitaldreamco.com
http://www.digitaldreamco.com/
They have a page on their policies.
http://www.digitaldreaminc.com/en/aboutus_policies.shtml
"Each product comes with a full Five Year Guarantee, effected at retail
level simply by the replacement of the defective product. Further details
are available on request."
From the above, I think that primary replacement of their products is
supposed to be done at the purchase place. If you bought your camera
from an online resource, such as an eBay auction, I would think you
have to contact Digital Dream directly.
They also have an online support email form that you can use.
http://www.digitaldreaminc.com/en/users/support_form.shtml
"If you require any technical assistance ... please complete the form ..."
If you need any clarification, please feel free to ask.
Search strategy:
Google search on: "Digital Dream" camera
://www.google.com/search?q=%22Digital+Dream%22+camera
Did a "whois" lookup on WebHosting.Info for: digitaldreamco.com
http://whois.webhosting.info/digitaldreamco.com
Google search on: "Digital Dream" Dover Kent
://www.google.com/search?q=%22Digital+Dream%22+Dover+Kent
Looking Forward, denco-ga - Google Answers Researcher |