research the state of Enterprise Systems (e.g. ERP, SCM, CRM) in the
banking Industry
To what extent is the industry automated to what extent it appears to
be successful, are legacy systems in place or are ERP, SCM or CRM
systems in place, or a combination, what functionality is used, what
vendors are used, is a best of breed approach used etc. Included may
be EDI networks and the Internet. Try to find examples of what
products are used in some firms in your industry.
Important= {{{What approaches were used? (benchmarking, examples)
Why? Why did they decide to use it? (advantages/benefits)}}}
Conclusion:
-Importance of ERP, SCM, CRM in the banking industry. How
it has changed the management of the banking industry (department
restructing)
Note: you must provide sources for any information that you provide.
If it is from the internet, provide the URL in addition to the title,
author and date (and date of access to web site). |