Google Answers: Voicemail messages Call Centers

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Q: Voicemail messages Call Centers ( No Answer, 0 Comments )

Question

Subject: Voicemail messages Call Centers
Category: Business and Money > Small Businesses
Asked by: 649-ga
List Price: $20.00

Posted: 31 Mar 2005 13:05 PST
Expires: 30 Apr 2005 14:05 PDT
Question ID: 503301

What is the average number or percent of voicemail messages left for
a Call Center per day? For example, if a Call Center receives 600 calls
per day, how many are answered live and how many are voicemail messages?
20% of the calls in my Call Center end up in voicemail. Is this below
above or about average?

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