Google Answers Logo
View Question
 
Q: Escrow for online services? ( No Answer,   1 Comment )
Question  
Subject: Escrow for online services?
Category: Business and Money > eCommerce
Asked by: briannyc-ga
List Price: $2.00
Posted: 11 Apr 2005 00:52 PDT
Expires: 11 May 2005 00:52 PDT
Question ID: 507737
Hi,

Can you tell me if something like escrow.com is available for web
sites that provide a service, not a product? (Escrow.com is for
single-item purchases only.)

I'd like customers visiting my manuscript editing site to put the
money in escrow before I start working on their manuscript, but my fee
will depend on the job. Any suggestions?

Thank you!
Answer  
There is no answer at this time.

Comments  
Subject: Re: Escrow for online services?
From: myoarin-ga on 13 Apr 2005 14:34 PDT
 
Hi,
I don't see why escrow.com wouldn't work for you (with one basic
exception, see below):
Customer checks your site and decides to use your service;
Customer sends you manuscript;
You make a fixed offer for your editing and set a delivery date (1);
Customer accepts and makes escrow deposit;
When you have been advised of this, you do your thing;
You deliver edited text;
Customer releases escrow deposit;
And you have your money.

(1)  "fixed offer"  or one based on something measurable from the
text; lines/pages edited.  Time worked can't be a measure, since the
customer would have no way to control that.

Now the exception:  Your product cannot be examined in advance since
it is tailor made  You do great work, and the potential customer is
satisfied from what he has seen of your past work, but he can't be
sure that your work for him will be that good, and he won't know until
you have done it.  If he is disastisfied, or only claims that he is
...?  You're out the time spent.

I don't know how you deal with this eventuality now, if you are already in 
business, but it seems to me that you should require a healthy
downpayment, 1/3 or 1/2 of your fee: enough to induce you to take the
risk of starting the job, enough to make him think that it is cheaper
to go ahead and accept your work and release the escrow for the
balance of your fee, rather than starting all over again with another
editor.  If he uses your edited text without releasing the escrow, you
will have evidence to justify claiming it.

But maybe I am worrying about a hypothetical problem, but it could easily occur.

BUT  any other escrow system would still have to deal with this
problem, so I don't think that there could be one better suited for
you.

Am I completely off-track?

Important Disclaimer: Answers and comments provided on Google Answers are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Google does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. Please read carefully the Google Answers Terms of Service.

If you feel that you have found inappropriate content, please let us know by emailing us at answers-support@google.com with the question ID listed above. Thank you.
Search Google Answers for
Google Answers  


Google Home - Answers FAQ - Terms of Service - Privacy Policy