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Subject:
Phone Call Intercepter
Category: Computers > Hardware Asked by: kimmbel-ga List Price: $20.00 |
Posted:
12 Apr 2005 09:36 PDT
Expires: 12 May 2005 09:36 PDT Question ID: 508365 |
I am looking for a device that I can put between a phone and a wall. It needs to deliver a prerecorded message to whoever is calling in then forward the call to the phone. We are looking to use this device at each of our locations to inform callers about the website they can use before forwarding it to a live body. |
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There is no answer at this time. |
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Subject:
Re: Phone Call Intercepter
From: myoarin-ga on 12 Apr 2005 12:58 PDT |
Hi, there was very recently posted a question that asks for confirmation that many people hang up when they get a recorded message. The message would have to be very well designed to keep me from doing so. You might check it yourself. |
Subject:
Re: Phone Call Intercepter
From: kimmbel-ga on 12 Apr 2005 13:42 PDT |
It is actually for gated communities to put their guests on the allow list. So if they want their guest to get in they will either need to follow the recording and do it online or wait and get the guard on the phone. It will probably be a very short message anyway. |
Subject:
Re: Phone Call Intercepter
From: owain-ga on 13 Apr 2005 04:21 PDT |
If you have a separate line for the phone and for the device (eg extensions off a small PBX) an automated attendant like the Viking ACA-1A will probably do what you want. Alternatively a small Call Sequencer like the TMS-2 might be suitable for your application. "In the day mode, the TMS-2 answers calls while you are busy or on another line. After your personally recorded, professional greeting has been announced, the TMS-2 holds the caller until you are available to take the call. Music on hold can be provided from a radio or another audio source." I suggest calling them to discuss your application. www.vikingelectronics.com Owain |
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