Hi pcventures,
Located on the Everquest website in 'Accounts and Billing':
-Canceling an EverQuest Account-
If you cannot cancel your EverQuest subscription online or you are
having problems canceling your account, you can contact The Station
Customer Service team at (858) 537-0898. Customer Service
Representatives are available weekdays from 8:30 AM to 5:30 PM PST
(11:30 AM to 8:30 PM EST), except holidays.
If you are not in the USA, or can not call, email
accounts@station.sony.com with the following pieces of information:
EverQuest Station Name
Account Key(s)
Billing Address
Birthdate
Zip Code
If you are still having problems after visiting this support section,
you can contact our Technical Support Department via email using our
online form.
http://eqlive.station.sony.com/support/accounts_billing/ab_cancel.jsp
The online forms can be found here:
http://www.station.sony.com/en/services/help/customer.jsp
Everquest FAQs:
Q. I have a problem regarding the billing on my account. Who should I
contact for assistance?
A. For issues regarding account or billing questions, please send an
e-mail to accounts@soe.sony.com or call 1-858-537-0898.
------------------------------------
Q. I keep getting the message that my login information is incorrect
and I cannot log in. How do I get back on my account?
A. If you have forgotten your password, or if your current password is
not working, you can reset your password automatically by visiting our
Station web site at www.station.sony.com, clicking "Sign In," and
selecting the option for a forgotten password. Follow the
instructions, and your password will be reset automatically. You may
also call Tech Support to have your password reset.
http://eqlive.station.sony.com/library/faqs/faq_cs_contact.jsp
I hope the information provided is helpful. If you have any questions
regarding my answer please don't hesitate to ask before rating.
Best regards,
Rainbow |