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Subject:
Help - stuff downloaded to my computer w/o my permission
Category: Computers Asked by: vla61-ga List Price: $4.00 |
Posted:
22 Apr 2005 07:53 PDT
Expires: 22 May 2005 07:53 PDT Question ID: 512683 |
I'm running Windows 98 on an old machine (don't laugh!). Recently, when launching Internet Explorer, I see a very brief flash of a small window, and then popup ads and solicitations come up all throughout my time spent in IE. Many of these popups are the same all the time (i.e., yesterday's and today's will be the same). ALSO, an IE "Search window" shows up in my browser almost every time I click in the IE window. I always have to close this section by clicking the "x". Clearly, I have some unauthorized downloads and bots and other(?) intrusion in my system. I'm running a local firewall, but it seems out of date since it let this stuff through. First: How can I find and clean this up for good? Second: What protection should I get for my computer? Thanks for your help, vla61 |
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There is no answer at this time. |
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Subject:
Re: Help - stuff downloaded to my computer w/o my permission
From: mirkoprado-ga on 22 Apr 2005 09:49 PDT |
Hi, I think you have some spyware install on your computer, I recomend this: Go to www.adaware.com or www.lavasoft.com and download the Adaware 6.xx (the last version will be good), DON'T forget to UPDATE the program with it own upgrate section. Second, if you need a good protection for your info, you need the better firewallso go to www.kerio.com and download the KERIO PERSONAL FIREWALL, I don't use other because that is the best. Remember to run each week the adaware software. BYE |
Subject:
Re: Help - stuff downloaded to my computer w/o my permission
From: jrs4life-ga on 22 Apr 2005 10:07 PDT |
Hello. You are suffering from ad/spyware. These programs are installed without your consent and are used to turn your computer into an internet billboard. To help get rid of spyware, I would recommend installing a piece of spyware called Spybot Search and Destroy (http://www.safer-networking.org/en/index.html). After installation, update the definitions and allow the program to scan your computer. You should update and run this program regularly (at least once a week) I would also scan through the Add/Remove Program portion of the Control Panel. Look for programs that you did not install. Remove the programs that sound like adware. Lastly, to help prevent the installation of ad/spyware, I would recommend installing a web browser called FireFox(http://www.mozilla.org/products/firefox/). Use this web browser instead of Internet Explorer. For more information, please check out this article - http://www.usatoday.com/tech/news/computersecurity/2004-09-08-zombieinfect_x.htm |
Subject:
Re: Help - stuff downloaded to my computer w/o my permission
From: answermonkey-ga on 22 Apr 2005 10:22 PDT |
It sounds like your computer has been infected by malicious adware/spyware software. There are numerous ways your computer can become prone to adware/spyware infections. Some "free" software like KaZaA and NetZero are bundled with adware/spyware software. In order for these programs to work properly, the secondary adware/spyware software must also be running. Additionally, unknown executables (including malicious use of ActiveX controls) can install this sort of unwanted software. If you are interested in removing this software from your computer, there are lots of great adware/spyware diagnosis and removal products in stores and on the web. If you're looking for a free alternative, I've found that the following freeware works quite well: 1) Ad-Aware SE Personal edition by Lavasoft, or 2) Spybot-Search & Destroy. Ad-Aware website: http://www.lavasoftusa.com/software/adaware/ Ad-Aware download: http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5 Spybot-S&D website: http://www.safer-networking.org/en/index.html Spybot-S&D download: http://www.safer-networking.org/en/download/index.html Good luck! |
Subject:
Re: Help - stuff downloaded to my computer w/o my permission
From: bozo99-ga on 22 Apr 2005 11:13 PDT |
A firewall won't really affect your vulnerability of your browser. Practically all computer security is done wrong. The right ideas are here: http://www.cs.columbia.edu/~smb/papers/subos.pdf and maybe here http://www.coyotos.org/ with perhaps the most practical product influenced by these ideas here http://www.immunix.com/ which I can't comment on specifically. Short of that fairly drastic step your best plans are to dump Windows and use Linux or BSD - or at the very least dump IE and use Firefox (and keep it up to date). |
Subject:
Re: Help - stuff downloaded to my computer w/o my permission
From: hilander-ga on 22 Apr 2005 14:22 PDT |
Pretty much all the information you need are available in prev comments, I strongly recommend using Firefox on Windows.. dump IE.. IE sucks |
Subject:
Re: Help - stuff downloaded to my computer w/o my permission
From: stressedmum-ga on 24 Apr 2005 22:52 PDT |
Yep, Firefox is great. And when you get around to updating your computer, go for a Mac. You'll immediately decrease your risk of viruses and other malicious cyber vandalism by something like 97%. |
Subject:
Re: Help - stuff downloaded to my computer w/o my permission
From: stacksmasher-ga on 27 Apr 2005 09:43 PDT |
I am your angel of mercy. Do not listen to any of these people. Doing what they are telling you is not going to do anything but waste your time. The only way to fix this is to RE-Install Windows and PATCH it, put antiviral software on it and anti spyware on it. BEFORE you connect it to any external network(The Internet) If this is beyond you skill set, go to your local computer repair shop,(The smaller the better) and tell them you need a re-install of your software and OS. SAVE anything that you want on the computer to floppies due to the fact that when you get your system back it will be gone. This is your only hope. I have done this to over 3,000 systems and this is the best way. If you use your computer every day you might want to buy a new one. They are cheap and much faster than the one you currently have. DO NOT BUY APPLE! They crash and lock up enough without any help,you buy a computer to run applications, 99.9% of the applications written run on Windows not MAC. Also when it breaks noone will fix it for less than a small fortune. |
Subject:
Re: Help - stuff downloaded to my computer w/o my permission
From: stressedmum-ga on 27 Apr 2005 12:36 PDT |
Stacksmasher, you're new here aren't you? Keep it nice, okay? It's one of the things that makes this service so enjoyable and so worthwhile. Everyone's got an opinion and if we choose to share it, we do so in the hope that we might be helping someone and offering a different perspective. That's it. No agendas. No shouting. No aggro. By the way, there have been some very informative and entertaining discussions in this forum regarding Macs vs PCs. I happen to prefer Macs. The reason why I prefer them is because I've used them professionally and at home since 1992 and have never, ever had a problem or a virus (other than having to replace a pRAM battery on, believe it or not, January 1, 2000, which panicked me because I thought it was y2K!) I rang a free help line and was told how to fix it myself which I did. Most of the major software producers provide Mac versions and I have never *not* been able to do the work or the recreation I wanted because I have a Mac. Macs are increasingly ubiquitous and if a software producer doesn't have a Mac version, then they're being rather shortsighted, and this fact should be -- nicely -- pointed out to them. vla61, I really hope you get your problem sorted. You've done well to keep your old computer running for so long! Once you get it cleaned, the suggestion to use a different browser is really worth considering. I was told to avoid using IE because so many of these adware and spyware and virus programs travel so easily via IE. A different browser will go some way to helping you avoid them and Firefox is considered to be very worthwhile. Opera is meant to be good too. I use Firefox for Internet and Thunderbird for email and they're great. I also make sure that my ISP is taking it all seriously too and that they take a pro active role in the war against viruses, scams and spam. best wishes... S. |
Subject:
Re: Help - stuff downloaded to my computer w/o my permission
From: vla61-ga on 27 Apr 2005 14:25 PDT |
Wow - lots of great comments and advice! Thanks to all of you for the help. Stressedmum - I agree with your comments about the Answers.Google forum. The community nature of it (tho, partly for a fee!) implies a social norm that rejects aggression. Having said so however, I certainly understand Stacksmasher's passion - and applaud it - whether I agree with the advice or not. What I've done so far (before today's comments): Already had Spybot, but one of the downloaded unfriendlies caused even it problems, and it will no longer run. I haven't yet - but will probably uninstall it and redownload shortly. Did get the Ad-ware software and ran it. It's helped, but still have trouble...just not as much. Then, I tried to uninstall IE. If the computer's connected (via cable) at startup, 3 or 4 popups automatically show up with IE. I was hoping to get rid of IE (I did download Firefox) all together, but Windows won't let me uninstall it, or even rename it. Crap. I do absolutely plan to have the machine scrubbed; I'm in the process of saving the files I want to keep, and will then kill all C: and start over. I'm also buying a new machine (needed one anyway), but will want to keep both. Thanks to all for your detailed advice! Vla61 |
Subject:
Re: Help - stuff downloaded to my computer w/o my permission
From: svancouw-ga on 28 Apr 2005 09:09 PDT |
One thing that was not mentioned here that is extremely important in managing a Windows-based PC wish adware. If you have been infected with alot of adware/spyware, you HAVE to run the adware/spyware removal tools in Windows Safe Mode. This is because adware can hide itself from scanners, but they are completely unable to do so in Safe Mode. To do this, reboot your computer, and as soon as it starts back up start hitting the F5 and F8 keys, at about 2 or 3 times a second. It will either boot directly into Safe Mode, or will present you with a DOS options list. Arrow over to Safe Mode and hit return. The screen will look very strange, but this is normal becuase it only loads the most basic drivers in order to run the computer. Run the scans in here, and don't be surprised if you find much more than you have before this. |
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