It seems to me that instruction manuals these days are written to be
intentionally confusing. Despite how it may seem, setting up your
voice mail is actually pretty easy to do.
Dial *86 and press send on your cell phone. You should be next hear
someone greeting you saying something to the effect of "Welcome to
your verizon voicemail system..."
If for some reason you do not hear this then you may be out of
network. Try dialing your cell phone number instead and hitting send.
Once you hear this greeting press pound and it will take you into the
system. From there you will be guided through the rest of the set up
process by a helpful and straight forward computer. It will ask
questions like..."At the tone record your greeting, this will be the
message you want incoming calls to hear, after your done press pound".
You will also have to set your password. It will ask you what you
want it to be. Be sure to pick something that you can remember but
isn't too easily guessed. A good choice would be the last 4 digits of
your social security number.
Now that you have your voice mail set up it'd probably also be nice to
be able to hear the messages you get. To do this you are going to
follow similar instructions to the ones above.
Start out by dialing *86 and send again. If you are outside the
verizon network or your checking your messages from your home phone
instead of dialing *86 dial your cell phone number.
Once your hear your greeting press #. Instead of the computerized
voice you heard last time, you should instead here the message you
just recorded. You will then be prompted to input your password. Do
this and then hit the #.
If you entered the correct password you will hear "Welcome to your
verizon voice mailbox. " If you have any new messages it will tell
you how many and then begin to play them. At the end of each message
it'll tell you which button to press to either save the message or to
When your done simply hang up.
If for some reason you forget your password, dial *611 to talk with a
verizon operator who can help you reset it.
I hope this helped you out and got you on your way. If you need
anything cleared up please request a clarification and I will be happy