Google Answers Logo
View Question
Q: Web based Sales Management/CRM software ( Answered 5 out of 5 stars,   4 Comments )
Subject: Web based Sales Management/CRM software
Category: Business and Money > Advertising and Marketing
Asked by: wave73-ga
List Price: $75.00
Posted: 02 May 2005 04:46 PDT
Expires: 01 Jun 2005 04:46 PDT
Question ID: 516739
Hello.  I am looking for a web based sales management or CRM software
solution that we can use to manage contacts and the sales process.  We
should be able to add contact info, customise fields as needed,
generate reports (Eg. Show all open leads, shows cold calls made this
week, show prospects interested in product X, etc.).  We should be
able to export sub-sets of contacts and use them for mail merges in
Word. The solution should support reminders so that we are notified
when a prospect asks us to call back in 6 months and that time has

I would like to find a solution that is hosted, so that I can just pay
the license fees and begin using it (As aposed buying a solution and
having to install and manage my own web server for it).

What solutions or products meets our needs?  Please provide several
alternatives with a comment if you think a particular solution is
worthwhile.  Thanks in advance!
Subject: Re: Web based Sales Management/CRM software
Answered By: jbf777-ga on 02 May 2005 12:59 PDT
Rated:5 out of 5 stars
Hello -

InfoWorld Magazine has an article at the following link which
comprehensively evaluates four leading hosted CRM offerings:

Four-way CRM shootout

I spoke to all four companies to confirm their product's ability to do
what you've specified.  Some have extended levels of their product
offerings at higher price levels than listed.  Free trials are
available with all of them.

  Rated by InfoWorld Magazine as the undisputed leader. 
  The Landmark @ One Market
  Suite 300
  San Francisco, CA 94105
  Main: 415-901-7000
  Fax: 415-901-7040
  Sales: 415-536-7235 Tommy / 1-800-NO-SOFTWARE
  $1,500 per user per year

  2955 Campus Drive, Suite 100
  San Mateo, CA 94403-2511
  Voice: 650-627-1000
  Fax: 650-627-1001
  $129 per user per month

  40 Enterprise Blvd.
  P.O. Box 9300
  Bozeman, MT 59718-9300
  1-406-522-4200 Main Phone
  1-406-522-4227 Fax
  1-877-363-5678 Toll Free
  Starts at $100 per user per month

Salesnet Inc.
  580 Harrison Avenue,
  Boston, MA 02118-2440
  Phone: (617) 350-0160
  Int'l: +1 617 350 0160
  Fax: 617-350-8988
  $99 per user per month

I also spoke with the following two additional vendors, who offer the
same capability you're looking for at significantly lower cost:

  Sales Junction
  350 S. Center St., Suite 500
  Reno, NV 89501
  $15 per user per month 
  CRM by Web
  $25 per user per month for first 2 users, then less for additional users

Select Search Strategy:
  web-based CRM
If you need any additional information or clarification, please don't
hesitate to ask.

Thank you,

Google Answers
wave73-ga rated this answer:5 out of 5 stars
Just what I was after.  The infoworld article helped identify and
compare the main players while the 2 cheaper options gave some
perspective on the lower end of the market.  Thanks a lot for your

Subject: Re: Web based Sales Management/CRM software
From: crythias-ga on 03 May 2005 08:06 PDT
If you're interested in an open source solution, SugarCRM is also a
nice product: ... Roll your own, or use their host

I am not a GA Researcher. I have no relationship with the products
mentioned, except that I have been to the site and have installed the
product on my system. Your results may vary. Disclaimer below applies.
Subject: Re: Web based Sales Management/CRM software
From: wave73-ga on 05 May 2005 09:53 PDT
Thank you also for the very helpful comment.  The opensource SugarCRM
is an interesting option that I will look more closely at.  Cheers.
Subject: Re: Web based Sales Management/CRM software
From: jbf777-ga on 05 May 2005 14:44 PDT
You're welcome!  Thanks for the rating, and please visit again.

Subject: Re: Web based Sales Management/CRM software
From: zeelog-ga on 12 May 2005 21:21 PDT
You can also check out - they have a web based
solution that you can purchase or host it yourself. And prices are
based on SMB pricing....

Important Disclaimer: Answers and comments provided on Google Answers are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Google does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. Please read carefully the Google Answers Terms of Service.

If you feel that you have found inappropriate content, please let us know by emailing us at with the question ID listed above. Thank you.
Search Google Answers for
Google Answers  

Google Home - Answers FAQ - Terms of Service - Privacy Policy