Perhaps one of the below is the answer? Have you followed these
steps... especially step 6?
Click the download link.
1. In the File Download box, select Save this program to disk.
2. Save the file named "msreadersetup.exe" to your hard drive.
3. When the download is completed, locate msreadersetup.exe on your
hard drive and double-click the file to begin installation.
4. Note: If you are running Internet Explorer 5.0 or later, a dialog
box will appear when the download is completed, and you will be
prompted to begin installation.
5. You'll be prompted to activate your copy of Microsoft Reader. This
important step is required to purchase premium eBook titles that have
been encrypted for distribution through the activation process.
6. Note: If you currently have an activated version of Microsoft
Reader 1.5 or 1.51 on your laptop or desktop computer, make sure that
you use the same Passport or Hotmail account to re-activate the new
version after downloading it. (You must use the same account
information to open and read the Owner Exclusive content that you have
already purchased.)
7. When installation is complete, you may be prompted to restart your
PC. After the restart, the installation will continue. We strongly
recommend activating your device at time of installation so you can
purchase and open the Owner Exclusive premium content you may already
have.
Hope this helps Kauai Dawn |