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Q: Information missing from my ipod, please help. ( No Answer,   8 Comments )
Question  
Subject: Information missing from my ipod, please help.
Category: Computers
Asked by: peter24-ga
List Price: $5.00
Posted: 18 May 2005 02:39 PDT
Expires: 17 Jun 2005 02:39 PDT
Question ID: 522858
Hello, I hope you can help me with this very frustrating problem that
i'm havng with my ipod.

Basically my ipod was working fine up until i used the "eject hardware
device" icon in the bottom right hand corner of my pc to remove my
ipod. It said that "it was now safe to remove your ipod" so i did.
When i turned on my ipod to listen to it all of my songs and
information are missing!!!!!!! When i go into the music folder it is
like there is nothing there. I know that the songs are still on the
ipod because in hard drive mode the ipod is still saying that 27gig is
being used, which is correct. I don't know a lot about ipods but it
seems like the script file pointing the ipod to the music folder is no
longer there or is no longer operational or there is a problem with
the id3 tags. This is driving me mad as i suspect that the solution is
a very simple one.

Can you please help??????
Answer  
There is no answer at this time.

Comments  
Subject: Re: Information missing from my ipod, please help.
From: k1s-ga on 18 May 2005 06:12 PDT
 
Have you tried resetting your ipod? 

http://docs.info.apple.com/article.html?artnum=61705
Subject: Re: Information missing from my ipod, please help.
From: peter24-ga on 18 May 2005 07:31 PDT
 
Yes i have but it still didn't work.
Subject: Re: Information missing from my ipod, please help.
From: agustinsdt-ga on 19 May 2005 07:54 PDT
 
Maybe you can try:
1. Connect your iPod. If a yellow bubble comes up in the lower right
hand corner, click the "x" to close it.

2. Go into iTunes. In the lower right hand corner of the iTunes
window, click on the "Display iPod options" button.

3. Down at the bottom of the new window, there should be a "Manually
manage songs and playlists" option. Make a note which option is
currently selected (we'll want to switch back to it if you want iTunes
to manage the songs that are on your iPod). Select it. Click OK and
close out of iTunes.

4. You should now be able to access your iPod as though it's a USB
hard drive. Open My Computer. Make note of the iPod drive letter (ex:
E: )

5. Click Start and go to Run. In the field, type in "cmd" (no
quotation marks, obviously.)

6. At the prompt, type in "chkdsk e: /f" (no quotations, substitute
your iPod's drive letter for the E: ) the "/f" switch automatically
fixes problems found on the iPod. Depending on your computer's speed,
the chkdsk utility should take a minute or two. The utility should
display a list of errors on your iPod drive.

7. After the utility finishes and the prompt reappears, type "exit"
hit enter and close the window by clicking the "x" in the top right
hand corner.

8. If you want iTunes to manage your library automatically, relaunch
iTunes and go back into "display iPod options." Reselect the
management option that you made a note of in step 3.

9. You may want to have iTunes and the iPod sync so that each knows
what's going on with the other. Otherwise, you shouldn't have the
bubble pop up again.

For me, it was a lost file cluster on the iPod hard drive that caused
the corrupt dialogue to appear. Running chkdsk solved this. I didn't
have to do an iPod reset, reformat the drive, dump my song collection
and start from scratch, or return the iPod. Maybe you will meet the
same success I did. Let me know!
Subject: Re: Information missing from my ipod, please help.
From: drgames-ga on 24 May 2005 06:54 PDT
 
You are right, the solution is simple:

Download the free program <a href="http://www.ephpod.com">EphPod</a>.
I am not sure off the top of my head, but in one of the menus
[probably tools], there is an option to find lost songs. Click that,
and it should find most of them, however there will be some that you
will have to rename manually.
Subject: Re: Information missing from my ipod, please help.
From: chris054-ga on 01 Jun 2005 12:11 PDT
 
I have a similar problem but not sure how it came about.   I get a
message saying iPod_control\itunes\itunesDB is corrupt and unreadable.
 I have tried your solution but when I go to Itunes I have no "Display
iPod options" button. This is really frustratin any help gratefuly
appreciated.

chris
Subject: Re: Information missing from my ipod, please help.
From: bizarromelt-ga on 08 Jun 2005 14:12 PDT
 
If you eject an iPod from the 'Eject hardware' option in Windows, it
will usually 'erase' your iPod. Actually, the iPod Hard Drive
directory loses information, making the iPod think it's empty.

ALWAYS eject the iPod from iTunes. The eject option appears next to
the iPod icon on the left side of itunes (where your playlists and
library are) Once ejected from iTunes, the iPod display will show
'Music, Playlists...' etc. and it will be OK to unplug it.

NEVER use the Windows 'eject hardware' option for an iPod.
Subject: ReInstall Firmware
From: archonical-ga on 14 Jun 2005 12:36 PDT
 
Re Installing the firmware of the iPod Might work, as this flashes the
drive and wipes it clean of the "blank" Songs, then re install the
.mp3 files and do what "bizarromelt-ga" says, as the "Remove Hardware
Safly" Tab in the system tray does wipe removable storage. I tested
this with the Creative MuVo MX 256mb for a test, although this
appeared to Format the drive, as the unit needed to be "Initilalised"
Afterwards !
Subject: Re: Information missing from my ipod, please help.
From: legxvapollinar-ga on 20 Jan 2006 04:28 PST
 
test

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