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Q: Research employee dysfunction ( Answered 4 out of 5 stars,   0 Comments )
Subject: Research employee dysfunction
Category: Reference, Education and News > Homework Help
Asked by: billrosa-ga
List Price: $50.00
Posted: 18 May 2005 08:53 PDT
Expires: 17 Jun 2005 08:53 PDT
Question ID: 522938
I am working on my B.A., senior project. The subject is employee
dysfunction in the workplace and how managers can deal with the
problems involved. I need websites and other materials discussing
current, established research that directly relate to this subject.

Request for Question Clarification by pafalafa-ga on 18 May 2005 12:08 PDT

Can you let me know a bit more about the type of materials you're
seeking.  There is a lot of high-quality material aimed at offering
practical advice to managers, co-workers, etc. such as this fairly
short article:
Managing Problem Employees

and this more in-depth piece:
Using Informal Discipline to Deal with Problem Employees

Are these the types of resources you're after?   Let me know.


Clarification of Question by billrosa-ga on 18 May 2005 18:42 PDT
Yes, that's the type of material I'm looking for, targeted for
managers. Because this is a college term type paper, I need to cite my
sources (i.e. "Sawyer and pianin, 2003"). The sources can be from
websites, articles, books, etc. I would like a variety of sources so I
can give a well rounded paper and be able to sum up at the end with my
opinion about practical methods for managers. This will be a large
report, about 50 pages, so I need plenty of material to work with.
Thanks for your help,
Subject: Re: Research employee dysfunction
Answered By: pafalafa-ga on 18 May 2005 18:58 PDT
Rated:4 out of 5 stars

Hello, and thanks for getting back to me.

There's a great deal of information on the internet on the topic of
the so-called "problem employee".  Most of it is geared towards
practical advice to employers, managers and co-workers, although there
are also some more formal academic-style write-ups.

I've selected what I believe to be the best of the bunch, with an eye
towards providing you a variety of resources that are appropriate to
the undergraduate level.

I believe the resources below should provide you a wealth of
information.  However, please do not rate this answer until you are
satisfied that you have everything you need.  If I can help you with
anything else -- or if you simply need additional references (50 pages
is a long paper, after all) -- just post a Request for Clarification,
and I'm at your service.

All the best, 


Managing Problem Employees
[offers time-tested advice with a particular emphasis on small businesses]
Michigan State University 
Problem Employees Personnel Management
Using Informal Discipline to Deal with Problem Employees

Part 1 discusses personal issues that can surface when dealing with
problem employees and how they can cause managers to act in ways that
are not necessarily in an organization s best interest. It also
discusses the role that Human Resources can take to educate managers
on their own tendencies and facilitate decisions that better serve
both the company and the employee. Part 2 provides recommendations
regarding treatment of problem employees by exploring potential
reasons for their actions and by providing practical tips and
strategies for conducting an informal discipline session.

[Part II of the article is here]:
How To Set Boundaries With Problem Employees 
Dr. Joni Johnston
How To Handle Problem Employees
[Good focus on being specific, rather than generalizing, in making recommendations]
How Do I Deal With an Employee's Unacceptable Performance?
[Problem employees from a federal government perspective]
Nine Effective Management Techniques 
[Some good suggestions for avoiding problems in the first place],4621,316291,00.html
When to Fire Problem Employees
Before you cut them loose, find out if it's possible to turn their
performance around.
Managing Your Problem Employee
Dealing With Problem Employees: A Legal Guide
[This is a full-length book on the topic.  If the link does not work,
go to and search on the book title.  Note that you can use
Amazon's "search inside the book" feature to review the table of
contents, some excerpts, or other pages from this book}.
Handling Problem Employees
[another resource focused on small businesses.  Note the links here to
other related resources, as listed below]:

  Providing Employee Criticism  
  Dealing With Absenteeism  
  Resolving Conflict in the Workplace  
  Confronting Productivity Problems  
  Drafting an Internet Policy for Your Employees
Turning around a problem employee
Audience: CIO & IT Management!jhproblem.html
The CEO Refresher - Problem Employee$FILE/Dealing%20with%20the%20Problem%20Employee.pdf
[This is a more in-depth and academic discussion of the issue from a
manager's perspective ]
Disciplinary Actions-Five Steps For Dealing With A Problem Employee
[from a banker's perspective ]
[This article begins on page 4 of the newsletter, and discusses legal issues]
Dealing With The Problem Employee
[Note that you have to register at this site -- no charge -- to read
the full content of this fairly comprehensive article ]
Managing the problem employee: a road map for success
FBI Law Enforcement Bulletin,The,  Nov, 2004
[fairly detailed article from the FBI, who knows how to handle a
problem when they see one ]
The late show: does it seem like your employee's procrastination
problem is in repeats? It's time to find a solution or say your
goodbyes - Staff Smarts
Entrepreneur,  Sept, 2002  by Chris Penttila
[particular focus on lateness]
Power plays of difficult employees: A three-question litmus test to
gauge the likely effect of your rules to change bad behavior
School Administrator,  Feb, 2003  by Todd C. Whitaker
[a school-based perspective, this time]
Lords Of Discipline - correcting behavior of difficult employees
Entrepreneur,  Jan, 2000  by Robert Mcgarvey
[good if somewhat stern "real world" point of view here]

Again, if you find you need other information on this topic, just give me a holler.


search strategy:  searched Google and for:

["problem OR disgruntled OR dysfunctional employee" ]
billrosa-ga rated this answer:4 out of 5 stars
Excellent answers. Got all the research sites I needed. Thanks!

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