billrosa-ga,
Hello, and thanks for getting back to me.
There's a great deal of information on the internet on the topic of
the so-called "problem employee". Most of it is geared towards
practical advice to employers, managers and co-workers, although there
are also some more formal academic-style write-ups.
I've selected what I believe to be the best of the bunch, with an eye
towards providing you a variety of resources that are appropriate to
the undergraduate level.
I believe the resources below should provide you a wealth of
information. However, please do not rate this answer until you are
satisfied that you have everything you need. If I can help you with
anything else -- or if you simply need additional references (50 pages
is a long paper, after all) -- just post a Request for Clarification,
and I'm at your service.
All the best,
pafalafa-ga
===============
http://www.allbusiness.com/articles/EmploymentHR/1338-33-1817.html
Managing Problem Employees
[offers time-tested advice with a particular emphasis on small businesses]
http://web1.msue.msu.edu/msue/imp/modtd/33129602.html
Michigan State University
Problem Employees Personnel Management
http://www.coreelements.com/articles/ProbEmp1.pdf
Using Informal Discipline to Deal with Problem Employees
Part 1 discusses personal issues that can surface when dealing with
problem employees and how they can cause managers to act in ways that
are not necessarily in an organization s best interest. It also
discusses the role that Human Resources can take to educate managers
on their own tendencies and facilitate decisions that better serve
both the company and the employee. Part 2 provides recommendations
regarding treatment of problem employees by exploring potential
reasons for their actions and by providing practical tips and
strategies for conducting an informal discipline session.
[Part II of the article is here]:
www.coreelements.com/articles/ProbEmp2.pdf
http://www.workrelationships.com/site/articles/problememployee.htm
How To Set Boundaries With Problem Employees
Dr. Joni Johnston
http://www.createyourvision.com/problem_employees.htm
How To Handle Problem Employees
[Good focus on being specific, rather than generalizing, in making recommendations]
http://ohrm.doc.gov/managers/how_deal_perform.htm
How Do I Deal With an Employee's Unacceptable Performance?
[Problem employees from a federal government perspective]
http://allbusiness.about.com/article.asp?ID=1002&CenterID=33&CatID=1817
Nine Effective Management Techniques
[Some good suggestions for avoiding problems in the first place]
http://www.entrepreneur.com/article/0,4621,316291,00.html
When to Fire Problem Employees
Before you cut them loose, find out if it's possible to turn their
performance around.
http://www.larrybarton.com/probemployees/probemploy.html
Managing Your Problem Employee
http://www.amazon.com/exec/obidos/tg/detail/-/0873379683/qid=1116441511/sr=8-4/ref=sr_8_xs_ap_i1_xgl14/104-2540860-4061550?v=glance&s=books&n=507846
Dealing With Problem Employees: A Legal Guide
[This is a full-length book on the topic. If the link does not work,
go to amazon.com and search on the book title. Note that you can use
Amazon's "search inside the book" feature to review the table of
contents, some excerpts, or other pages from this book}.
http://www.nfib.com/object/3725429.html
Handling Problem Employees
[another resource focused on small businesses. Note the links here to
other related resources, as listed below]:
Providing Employee Criticism
Dealing With Absenteeism
Resolving Conflict in the Workplace
Confronting Productivity Problems
Drafting an Internet Policy for Your Employees
http://techrepublic.com.com/5100-10878_11-5035052.html#
Turning around a problem employee
Audience: CIO & IT Management
http://www.refresher.com/!jhproblem.html
The CEO Refresher - Problem Employee
http://www.tklaw.com/website.nsf/719da00bf30d821086256be400670924/ba39cff8cebd71b186256d1100620200/$FILE/Dealing%20with%20the%20Problem%20Employee.pdf
DEALING WITH THE PROBLEM EMPLOYEE
[This is a more in-depth and academic discussion of the issue from a
manager's perspective ]
http://www.bankersonline.com/articles/bhv02n02/bhv02n02a4.html
Disciplinary Actions-Five Steps For Dealing With A Problem Employee
[from a banker's perspective ]
http://www.vedderprice.com/docs/pub/7b8082c9-aab4-4bfb-8eb0-88cb06fc78e5_document.pdf
THE PROBLEM EMPLOYEE: DISCIPLINE OR ACCOMMODATION?
[This article begins on page 4 of the newsletter, and discusses legal issues]
http://jobfunctions.bnet.com/whitepaper.aspx?&scid=1531&docid=75417
Dealing With The Problem Employee
[Note that you have to register at this site -- no charge -- to read
the full content of this fairly comprehensive article ]
http://www.findarticles.com/p/articles/mi_m2194/is_11_73/ai_n9522613
Managing the problem employee: a road map for success
FBI Law Enforcement Bulletin,The, Nov, 2004
[fairly detailed article from the FBI, who knows how to handle a
problem when they see one ]
http://www.findarticles.com/p/articles/mi_m0DTI/is_9_30/ai_96737110
The late show: does it seem like your employee's procrastination
problem is in repeats? It's time to find a solution or say your
goodbyes - Staff Smarts
Entrepreneur, Sept, 2002 by Chris Penttila
[particular focus on lateness]
http://www.findarticles.com/p/articles/mi_m0JSD/is_2_60/ai_97447529
Power plays of difficult employees: A three-question litmus test to
gauge the likely effect of your rules to change bad behavior
School Administrator, Feb, 2003 by Todd C. Whitaker
[a school-based perspective, this time]
http://www.findarticles.com/p/articles/mi_m0DTI/is_1_28/ai_58447670
Lords Of Discipline - correcting behavior of difficult employees
Entrepreneur, Jan, 2000 by Robert Mcgarvey
[good if somewhat stern "real world" point of view here]
Again, if you find you need other information on this topic, just give me a holler.
pafalafa-ga
search strategy: searched Google and Findarticles.com for:
["problem OR disgruntled OR dysfunctional employee" ] |