I have an e-mail account at www.yellow.co.uk and my e-mail address is
USERNAME@england.co.uk - I want to be able to access my e-mail without
having to dial into their service (e.g. Use my broadband connection
and access my account by typing in their pop3 server address instead
of having to use a dial-up connection into their service). Can someone
provide a solution?

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Request for Question Clarification by mvguy-ga on 09 Aug 2002 14:17 PDT

Which e-mail client (program such as Outlook Express or Pegasus or
Eudora) are you using?

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Request for Question Clarification by lot-ga on 09 Aug 2002 14:52 PDT

Very strange site is yellow.co.uk,
no sign up or information area with mailserver details. Do you have
the URL for the 'FAQ' which can then be translated for your email
client to access on your broadband connection.?
lot-ga

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Clarification of Question by stuey-ga on 14 Aug 2002 08:37 PDT

ATTN: mvguy-ga
Hi myguy-ga, I don't feel that my e-mail program is an issue here. I
have 7-8 different accounts with different providers whom I all access
through broadband. See cwrl-gs's response below.

ATTN: lot-ga
Hi lot-ga, I to can't find any info from this site - as I said my
email address is  @england.co.uk but the england.co.uk site is run by
www.yellow.co.uk - this is so annoying!

ATTN: All 
Thanks for your assistance and if any of you can come up with a
solution I would be very happy.

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Request for Question Clarification by jeanluis-ga on 16 Aug 2002 16:10 PDT

ok... How did you sign up for the e-mail address at england.co.uk? In
other words, what website did you goto to sign up for that e-mail
address? Was it www.england.co.uk (I doubt it, because that seems like
the UK vehicle registration website)? Or was it www.yellow.co.uk?
Where ever it was that you signed up for this e-mail address, can you
point me to the location within the website where people sign up?
Thanks,
--jld

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Request for Question Clarification by iniaes-ga on 01 Sep 2002 08:53 PDT

If you can read your mail, but not send through the account, it's
certainly because their SMTP server will not allow it. This is more
common than not now, with spam being such a problem you don't want to
have an open relay.

I can think of two possibilities. First, does your mail client have an
option to allow authentication for SMTP? If so, try turning this on.

The second option is to create a .forward file, if you have shell
access. You could then forward all the email from the previous dial-up
account to the new braodband account.

You don't need to dial through them (Yellow) if you're already
connected to the net using broadband or some other dialup connection.
You only need your USERNAME, your PASSWORD, and the POP3 mail server
name ( typically pop3.england.co.uk or mail.england.co.uk ).
You can even configurate your email to send the outgoing not through
Yellow but through your broadband ISP ( smtp.BROADBAND.co.uk or
mail.BROADBAND.co.uk )
If you state which operating system you have ( Windows.. . Linux ) and
e-mail client used ( Outlook, Outlook Express and its version ) I can
guide you through.
Also valid if you use web mail based software like MDaemon, etc.
G-luck!
Curepi

The POP3 server is probably set up to deny these requests. This is to
prevent outside hacking attempts on the mail servers. I have the same
problem. Ever since I got my DSL line, I can READ my e-mail just fine,
but can't send unless I use the dial-up.

If this is your situation, you are probably out of luck, as am I. :(

Whether or not this will work will depend on how the provider of your
POP3 account has configured their server -- whether they permit you to
connect to it from outside their network -- and how your broadband ISP
has configured their network -- whether they allow you to connect to
an external POP3 server. There is no reason that either should prevent
you from doing so, but it is up to them, and the only way to find out
is to try it.

Another comment indicates that he can read e-mail via his previous
POP3 server but cannot send email unless the old dial-up connection is
used. A responsible ISP will certainly prevent you from using their
SMTP (outgoing email) servers from outside their network, in order to
prevent unauthorised sending of, e.g., spam through those servers.
However, this is independent of the POP3 issue. It should be possible
to configure your email program to download email from pop3.dialup.com
and send it out via smtp.broadband.com. Note that you should be able
to send email with the ``From:'' address set to your old email address
associated with your dialup account, though it is possible for your
ISP to prevent this -- again, you will have to try to make sure, for
instance by sending yourself an email. If you can't do this, you may
want to use a ``Reply-To:'' address.

cwrl is probably right, they are restricting my access if I haven't
dialled in using their service.

I don't know where to go from here.

You could try going to one of the sites such as
http://www.mail2web.com and see if you can use it to receive your
e-mail.  If you can't, it would probably indicate that your e-mail
provider won't allow outside access and that you're out of luck.

stuey-ga: 

this sounds like a case of hotmail to me.   Hotmail tends to do much
the same thing, and my advice would be to directly call Yellow and
take it up with them.

Having looked around for an ISP number and finding none, I can also
suggest one other thing:

incoming.yellow.co.uk, which _might_ work.  Varations on the theme
such as pop.yellow.co.uk, or pop3.yellow.co.uk, mail.yellow.co.uk,
might also work.  I didn't put this as an answer, only because I have
no way of verifying if its accurate.   Try it out, experiment.  I've
broken through the veil of sneaky pop domains before, this is just one
way.

This by the way, is what I got when I did an NSlookup:

Default Server:  localhost
Address:  127.0.0.1

> set type=MX
> yellow.co.uk
Server:  localhost
Address:  127.0.0.1

Non-authoritative answer:
yellow.co.uk    preference = 100, mail exchanger =
relay.1anetworks.net
yellow.co.uk    preference = 10, mail exchanger =
mailgate.1anetworks.net

Authoritative answers can be found from:
yellow.co.uk    nameserver = ns1.1anetworks.net
yellow.co.uk    nameserver = ns2.1anetworks.net
yellow.co.uk    nameserver = ns3.1anetworks.net
ns1.1anetworks.net      internet address = 193.243.176.32
ns2.1anetworks.net      internet address = 193.243.176.100
ns3.1anetworks.net      internet address = 212.36.99.1

I don't know if relay.1anetworks or mailgate.1anetworks.net will work
for you, also worth a shot.

Hope any of this helps. 

bitmaven-ga