Hi again,
Since this worked for me before, I want to utilize this again.  I am
getting two error messages upon booting.  I started getting them after
I cleaned off the computer with this service last time.  Also, ever
since they started popping up, I am no longer able to burn my DVD's. 
I was copying them just fine before, and now when I put one in, it
doesn't read.  It gives me an error that there is no disc there.  I
haven't been able to copy any ever since I cleaned the system of all
the trojans/viruses/whatever!  I use the Decrypter on them first, then
the DVDShrink and then burn them with Copy to DVD.  Please help, it's
driving me nuts to not be able to do this.  I don't know if the error
messages have anything to do with it.  They pop up every time I
reboot.  They are as follows:  OD Host Error, CoCreateInstance failed,
status is 0x80040154
and the other one is:  Runtime Error, ProgramFiles/Linksys/Wireless-G
Notebook Adapter/ODHost.exe

My biggest thing is the DVD burner working properly.  Here is a HJT
file for you to peruse and thank you very much!
-Cassandra


Logfile of HijackThis v1.99.1
Scan saved at 10:59:57 AM, on 5/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\WPC54Cfg.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\BRMFRSMG.EXE
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopOE.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Microsoft Office\Office\EXCEL.EXE
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\PROGRA~1\INCRED~1\bin\IncMail.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.ebay.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = 
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
http://www.dell.com/
O2 - BHO: Yahoo! Companion BHO -
{02478D38-C3F9-4efb-9B51-7695ECA05670} -
C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
- C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD}
- C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} -
C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Desktop Search Capture -
{7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program
Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} -
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper -
{AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program
files\google\googletoolbar2.dll
O2 - BHO: AcroIEToolbarHelper Class -
{AE7CD045-E861-484f-8273-0445EE161910} - C:\Program
Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} -
C:\Program Files\Norton Internet Security\Norton
AntiVirus\NavShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} -
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus -
{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton
Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88}
- C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -
c:\program files\google\googletoolbar2.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} -
C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} -
C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI
Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet
Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program
Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay
Toolbar2\eBayTBDaemon.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program
Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program
Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program
Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN
Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\RunOnce: [UninstallDellSupport2.x] msiexec /qn /x
{43FCA273-9534-40DB-B7C5-D7758875616A}
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program
Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program
Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Wireless-G Notebook Adapter Utility.lnk =
C:\Program Files\Linksys\Wireless-G Notebook Adapter\Startup.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box
- C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &eBay Search - res://C:\Program
Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: &Google Search - res://c:\program
files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program
Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program
files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -
res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Convert link target to Adobe PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program
Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Similar Pages - res://c:\program
files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English -
res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program
Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program
Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
- C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD}
- C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger -
{4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program
Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -
C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program
Files\Messenger\Msgslang.dll,-61144 -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl
Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-18.cab
O16 - DPF: {58172624-85DD-4482-9E64-02ADCA637E96} (shizmoo Class) -
http://www.kungfuchess.com/activex/web665.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control)
- http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}
(MsnMessengerSetupDownloadControl Class) -
http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) -
http://zone.msn.com/binFramework/v10/ZIntro.cab33902.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class)
- http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} -
http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) -
http://www2.incredimail.com/contents/setup/downloader_sp1/imloader.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX
Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O16 - DPF: {FE5B9F54-7764-4C01-89F0-4862601EE954} (DigWebHelper Class)
- http://photos.msn.com/resources/neutral/controls/DigWebX2.cab?10,0,910,0
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program
Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation
- C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks -
C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) -
Symantec Corporation - C:\Program Files\Norton Internet
Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NICSer_WPC54G - Unknown owner - C:\Program
Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program
Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec
Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\Security
Center\SymWSC.exe

Just some clarification, what kind of DVD burner do you have? model
number would be helpful but at least brand and read write speed. So I
can help you locate the most recent drivers and software for it.

The best way to correct problems is to start from scratch, it's easier
to replace a light bulb than it is to fix it.

Make sure you have the original software that you wish to install for
your dvd burner, I noticed you have Cyberlink PowerDVD, make sure you
have the CD for that so you dont uninstall somthing you will have to
pay for to get it back again.

Uninstall all the dvd software that you can (I wouldnt recommend
uninstalling software you can't re-install)
To do this click "Start" and then go into your "Control Panel" and
double click "Add/Remove Programs" and uninstall your dvd software
(you might want to do some house cleaning of other unwanted programs
while your in there)

The next step involves un-installing your DVD hardware and drivers, so
before I provide steps with that I would like to ensure you have the
proper drivers, or if you already know how to do it, you can download
the drivers on your own finish the process.

After we walk through the process of uninstalling the
drivers/hardware, you'll reboot, and reinstall drivers and hardware.
Then re-install your dvd software.

Just good housekeeping practices, every once in a while go through and
remove unwanted programs (toolbars especially, most people dont use
them and they utilize resources, and most the time they intrusively
install themselves without your knowing)

Ad-Aware by http://www.lavasoftusa.com/  is good spyware removal utility.

C

Hi there,
Since I posted this, I also encountered a problem with my Wireless-G
Adapter.  No matter what I do, it won't allow me to get on the net. 
Since I can't utilize the CD/DVD-Rom, I also couldn't put in the
software for it.  So, I guess I will have to fix that after I take
care of this DVDRom....For some reason it keeps giving me the
'Limited-No Connectivity' setting and saying it can't renew my IP
address.  When I override the IP address, it says my connection is
excellent, but then doesn't allow email or the internet.  I had
accidentally clicked to disable the adapter earlier while trying to
set my 2 computers up to network them.

Anyway, My DVD/CD-Rom is NEC DVD+RW ND-5100A  DVD speed: 4x/4x/8  CD
speed: 24x/16x/24x and according to the hardware profile it is working
properly and has the most updated drivers.  So, I have no idea what is
wrong with the hardware on this laptop suddenly.  The software is all
the stuff that came with the computer for this thing, including the
Cyberlink PowerDVD.  I didn't buy it, it came with the Dell.

I already have AdAware installed and run it all the time.  Along with
a couple of others.  The toolbars that I have are ones I use all the
time; yahoo and ebay.  I will start uninstalling the software, to
uninstall the hardware do I do that under the 'Add Hardware' tab??

PS - I have all the software or access to it once the internet is
working again.  All the standard drivers came with the computer and
it's not that old.  Bought in November.  So, I have uninstalled all of
the DVD programs except for one that I had to purchase via the
internet, and I don't have the info to reinstall it.  I left that. 
So, no what?  :-)
Thank you,
Cassandra

PSS - I got Dell to send me a new DVD after trying to reinstall became
a nightmare and I did a system restore on the network adapter.  I am
still needing help on the error messages though.

Thanks so much,
Cassandra