The types of tasks that would benefit the most, and with the least
effort, are those using if/then logic. For example, say you had a
contact database of hundreds of contacts. Say to wanted to set
repeating reminders for each contact. We'd set up a workflow like this
for each contact:
STEP 1: Has it been 6 months since you last called this contact? If
not, wait a day and start over at step 1. If so, then go to step 2.
STEP 2: Email me to let me know to contact this person.
STEP 3: Wait 3 days. Did I call my contact yet? If so, go to step 1.
If not, go to step 4.
STEP 4: Notify my manager that I haven't yet called this person, and
that somone should do so soon.
This is just a brief example, but I think it gets the point across:
Imagine performing this same process for hundreds or thousands of
contacts automatically. Having workflow technology like this allows us
to manage large amounts of information at one time, with little effort
on the user's part - the workflow manages the details.
For more about technology and how it makes our lives easier, see my
website: http://www.andybrain.com
Thanks,
Andy |