I wish to determine if I have any legal grounds with respect to being
sold new wheels/tires that scrape the wheel well of my car under
normal use. At the time of the purchase, it was made clear to me that
they would work "with no problem" on my car. Unfortunately, they do
not. A description is below:
I recently entered a franchise auto service to buy new tires and
wheels for my 1998 Toyota Corolla. When I inquired about doing so,
the salesman told me that he didn't currently have available 15 inch
wheels (which is the size of the stock wheels on the Corolla), but
that he could get 17 inch wheels that would work on the car. I asked
him point-blank if that would work, and he assured me that it would.
I decided to purchase the new wheels and the tires that come with
The very next day, I offered to drive my co-workers to lunch, and with
four passengers sitting in the Corolla, the new rear tires scraped
harshly against the body of the wheel well when the car was turning,
ascending mild hills, or merely hitting bumps in the road. After
immediately returning to the tire dealer with the problem, the manager
responded that adjustments would have to be made that were my
responsibility (e.g. new struts). When I asked if I could have these
brand-new wheels/tires replaced with a smaller version that works with
my car, he said no, while placing the onus on me to make my car fit
the new wheels.
My question is whether or not I have any legal footing in the matter
to encourage him to correct the problem with appropriate wheels/tires
for my car (or, in the event that they don't honor that request, to
seek legal recourse). My primary complaint is that I was misled into
believing that there was no risk that additional work would have to be
done in order to make the tires work on my car (rather, it was clearly
suggested that the substitution of the new wheels/tires would be
seamless). If I had been made aware of the potential problems, I
would have not agreed to buy these wheels/tires.
Thank you for your reply.