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Q: Yahoo Mail Pop Access Using Outlook 2002 ( Answered,   0 Comments )
Question  
Subject: Yahoo Mail Pop Access Using Outlook 2002
Category: Computers > Software
Asked by: questionsperson-ga
List Price: $5.00
Posted: 07 Jun 2005 14:50 PDT
Expires: 07 Jul 2005 14:50 PDT
Question ID: 530522
I just set up my outlook to pop into Yahoo Mail (2GIg, upgrade). I
have Outlook set not to delete mail from server (I need to archive
it).  The problem is that evertime outlook pop into Yahoo it downloads
ALL the messages in the inbox.  Anyway I can configure either yahoo or
my outlook so it only download NEW messages?
Answer  
Subject: Re: Yahoo Mail Pop Access Using Outlook 2002
Answered By: djbaker-ga on 08 Jun 2005 10:34 PDT
 
Greetings QuestionsPerson!
I contacted Yahoo! customer support about your problem and this is the
reply that I received:

"From the information you've provided, it sounds as though the email 
client you are using is not requesting the information from our server 
correctly. Sometimes, even though you have configured the client 
properly, a corruption may occur and result in improper behavior.

We recommend completely removing the Yahoo! Mail account settings from 
your email client then reconfigure the account again. (Note:  If you're 
using Netscape, we do not recommend removing the account, as this will 
cause a new Inbox to be created)"

Also, check in your Yahoo account settings.  I know that a lot of web
services which offer POP access there is a setting which can be turned
on or off controlling which messages download.

If this does not fix your problem, please let request a clarification
and we'll try to find what else may be causing the problem

Best,
djbaker-ga

Request for Answer Clarification by questionsperson-ga on 08 Jun 2005 12:14 PDT
Re-setup the accoubt multiple times still getting duplicate message
downloaded into my client. Thanks for the effort! lets try to get this
fixed!

Clarification of Answer by djbaker-ga on 08 Jun 2005 13:56 PDT
While I continue to look for an answer, make sure that you have the
latest service pack for your version of Office.  Service Pack 3 for
Office XP is available on this page to download:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;ol2002

-djbaker-ga
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