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Q: Yahoo distribution on HP computers ( Answered 5 out of 5 stars,   0 Comments )
Subject: Yahoo distribution on HP computers
Category: Computers > Hardware
Asked by: webuserid-ga
List Price: $50.00
Posted: 07 Jun 2005 16:00 PDT
Expires: 07 Jul 2005 16:00 PDT
Question ID: 530570
Do new HP computers come with any Yahoo software installed (eg
Messenger or Toolbar, etc), or any Yahoo icons already on the desktop?
Subject: Re: Yahoo distribution on HP computers
Answered By: jackburton-ga on 08 Jun 2005 08:53 PDT
Rated:5 out of 5 stars
Hello webuserid,
I contacted Hewlett-Packard about this issue, and I received the
following response from Pre-sales Support:
"Thank you for contacting Hewlett-Packard.
HP and Compaq PCs do not include the Yahoo! Toolbar or other Yahoo!
software.  However, select HP and Compaq PCs may feature an offer for
Yahoo! DSL internet service.  I apologize for any confusion this may
have caused.
Please reply to this e-mail with the specifications you are looking for
in a PC.  With this information, we will be able to recommend a product
that will fit your needs.
For your convenience, you can also call our Presales Department at
1-800-752-0900 (8:30am - 8:30pm, Mon-Fri, and 10am - 7pm Sat, Eastern
Time).  Our Hewlett-Packard representatives are trained professionals
who can help you decide on the right HP product for you.
Once again, thank you for your interest in Hewlett-Packard products.  We
value your business!"
I hope this answers your question. If you have any queries please
request clarification.
Google Answers Researcher

Request for Answer Clarification by webuserid-ga on 08 Jun 2005 10:29 PDT
Hello, what URL or email address did you use to submit your query? Thank you.

Clarification of Answer by jackburton-ga on 09 Jun 2005 06:09 PDT
This is the URL where I submitted the enquiry:
To get there I first went to:
HP Software, Drivers Supprt
I was forwarded to,
HP Customer Care local language selection
I selected "United States" from the list of countries.
Then I was taken to,
HP Customer Care
I clicked on "Contact HP" (last option under 1. Select a task), and
then clicked the [ >> ] button below.
This took me to,
Contact HP
where I clicked on "Email questions before you buy"
Then I arrived at the page where I submitted the enquiry:
HP questions before you buy - united states - Email Form
webuserid-ga rated this answer:5 out of 5 stars

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