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Q: KeepMedia ;- how to subscribe ( Answered 3 out of 5 stars,   0 Comments )
Question  
Subject: KeepMedia ;- how to subscribe
Category: Computers > Internet
Asked by: vaac-ga
List Price: $2.00
Posted: 08 Jun 2005 17:22 PDT
Expires: 08 Jul 2005 17:22 PDT
Question ID: 531138
I am trying to subscribe to KeepMedia but without success. I am told
that I am subsribed already, but requesting and getting my "old
password" and using it gets me nowhere. I sent them an e-mail asking
how I can get off and start subscribing anew, but got no response. can
anybody help me or inform me if they have a telephone number?
Answer  
Subject: Re: KeepMedia ;- how to subscribe
Answered By: nenna-ga on 08 Jun 2005 17:44 PDT
Rated:3 out of 5 stars
 
Good evening vaac-ga  and thank you for posting this question and
allowing me to post the answer for you concerning contact information.

KeepMedia
275 Shoreline Drive, Suite 650
Redwood City, CA 94065
650-587-7000 
fax: 650-587-7001

Network Solutions, LLC.	
13200 Woodland Park Drive
Herndon, VA 20171-3025
1-888-642-9675 
fax: 571-434-4620

Source:  Checkdomain.com
( http://www.checkdomain.com/cgi-bin/checkdomain.pl?domain=keepmedia.com )

Keepmedia is also registered with the Secretary of State of California.

KEEPMEDIA, INC.
Number: C2278691 	
Date Filed: 7/11/2002 	
Status: active
Jurisdiction: DELAWARE

Address
275 SHORELINE DR STE 650
REDWOOD SHORES, CA 94065 (this zip code is also know as Redwood City, CA)

Agent for Service of Process:

C T CORPORATION SYSTEM
818 WEST SEVENTH STREET
LOS ANGELES, CA 90017

Source:  California Business Portal
( http://kepler.ss.ca.gov/corpdata/ShowAllList?QueryCorpNumber=C2278691 )

I hope this answers your question.  If you would like clarification
before rating my answer, please do not hesitate to ask!

Nenna-GA
Google Researcher

Request for Answer Clarification by vaac-ga on 19 Jun 2005 15:08 PDT
After  calling the numbers you gave me and being assured that my
account is ok and retrieving my password and entering it I still get
the response:
"We?re sorry, but the password you?ve entered does not match this
account. Please check spelling and try again. Or click here to get
your password"
There is a limit to the time I can spend beating a dead horse and
therefore will consider this question as unanswered.

Clarification of Answer by nenna-ga on 19 Jun 2005 16:43 PDT
I am sorry that you are unhappy with the way I answered your original
question, however, let me remind you what you asked:

"...can anybody help me OR INFORM ME IF THEY HAVE A TELEPHONE NUMBER?"

Your question was a two part "option".  I anwered one part by
supplying you the correct telephone number.  In your clarification to
my answer you, in a round about way, state that you talked directly to
someone at KeepMedia and they tried to solve your sign-in issue for
you.  Unfortunately they were not able to "fix it".  You never
specified that the researcher had to supply you with a phone number
AND a solution to your problem.  Therefore, I considered the question
fully answered when I supplied you with their telephone number and a
way for you to contact them and still do.

In the future, if you wish more information than just a phone number,
you need to clarify that in your original question.

Nenna-GA

Request for Answer Clarification by vaac-ga on 20 Jun 2005 16:30 PDT
You are absolutely right but I was angry since I did not get any help
though thru no fault of yours.  I hope you wont mind if  I wait a
couple of days before rating. Maybe somebody will post a  useful
comment.

Clarification of Answer by nenna-ga on 20 Jun 2005 17:41 PDT
Take your time and know that if I could help you any further in
solving this sign-on issue, I certainly would.

Nenna-GA
vaac-ga rated this answer:3 out of 5 stars
Thanks

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