Google Answers Logo
View Question
Q: HP repair ( Answered 5 out of 5 stars,   1 Comment )
Subject: HP repair
Category: Business and Money > Small Businesses
Asked by: greenxtal-ga
List Price: $50.00
Posted: 11 Jun 2005 01:48 PDT
Expires: 11 Jul 2005 01:48 PDT
Question ID: 532134
How may a small business become a Hewlett Packard authorized repair center?
Subject: Re: HP repair
Answered By: googlenut-ga on 11 Jun 2005 13:08 PDT
Rated:5 out of 5 stars
Hello greenxtal-ga,

A small business may apply online at the Hewlett Packard (HP) website
to become an Authorized Support/Service Provider (ASP).  To access the
online application and other information, go the HP website at:


Click on ?Partners & Developers?.  This will take you to the following page:

Partners & Developers

On this page, click on ?HP Partner Portal? under ?Product and Services Partners?.

You are taken to the HP Partner Portal webpage.

HP Partner Portal
?Welcome to HP's Partner web site where you'll find information and
tools to market, sell and support HP products and solutions for our
mutual success.?

Click on ?Become a partner?.

HP Partner Portal 
Become a partner

Click on ?Apply here?.

HP Partner Portal
Apply to be an HP partner

Click on ?HP consumer products authorized support provider program?
for a description of the program.

HP consumer products 
Authorized support provider program
?Program overview 
The HP consumer authorized support provider (ASP) program enables ASP
support of HP?s consumer product lines, for the home, home office &
small office.
HP consumer product lines  
HP deskjet printers 
HP officeJet all-in-ones 
HP print/scan/copy 
HP color inkjet copiers 
HP color inkjet fax?

Go back to the previous page and click on ?Application for US owned partners?.

HP Partner Portal 
Business development agreement
?A Business Development Partner (BDP) is any partner with a
contractual relationship with HP.

In order to become a BDP, partners must submit an application for the
Business Development Agreement (BDA) and accept the terms and
conditions of the Business Development Agreement (BDA). Acceptance of
the BDA Application is at HP's sole discretion.?

This page provides links to pages with complete information about the
HP Partner Program.

To access the online application click on ?Apply for the BDA?.  You
will be taken to the following page where you can begin the
application process.

New application for business development agreement (BDA)


Other helpful information can be found at the following pages:

Overview of the BDA and Addenda
?How can my company sign up as an Authorized Support/Service Provider (ASP)?

The two pre-merger ASP authorization have merged to one Authorized
Warranty Delivery Partner (AWDP) designation.  The Partner may apply
for this authorization by selecting the AWDP Addenda and following the
(Page 13)

HP Business Development
Agreement and Addenda

This document includes Screen Shot Tutorials.

?15. "ASP Program" or ?HP Authorized Support Provider Program? means
the HP program that authorizes Business Development Partner to (1)
perform warranty services on Eligible HP Products at Customer sites or
repair locations within the United States, and to (2) purchase spare
parts for Eligible HP Products.?


?20. ?Authorized Warranty Delivery Partner? or "AWDP" means a Business
Development Partner that has met the requirements for and currently
holds an Authorized Warranty Delivery Partner Addendum.
21. "Authorized Warranty Delivery Partner Program" or "HP Authorized
Warranty Delivery Partner Program" or "AWDP Program" means the HP
program that authorizes Business Development Partner to (1) perform
warranty service on Eligible Products at Customer sites or repair
locations within the United States only and (2) purchase spare parts
for Eligible Products?


For assistance from HP:

HP Partner Portal
Contact HP
"HP Partner Support Center 
Monday-Friday 6 am ? 5 pm PT?

Sales and Marketing (SAM) E-Representative

HP Partner Portal Frequently Asked Questions


I hope you have found this information helpful.  If you have any
questions, please contact me by using the request for clarification
option, prior to rating the answer.


Search Strategy:

Performed the following search using Google to find the HP webpage:

hewlett packard

I then following the steps described above.
greenxtal-ga rated this answer:5 out of 5 stars and gave an additional tip of: $10.00
Looks great to me!  No time to try it out right now but it provides
the links I've been looking for and couldn't find on my own.  Well
worth the cost!

Subject: Re: HP repair
From: googlenut-ga on 13 Jun 2005 18:36 PDT
Thank you for the 5-stars and the tip!  I'm glad I was able to help. 
Good luck to you!


Important Disclaimer: Answers and comments provided on Google Answers are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Google does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. Please read carefully the Google Answers Terms of Service.

If you feel that you have found inappropriate content, please let us know by emailing us at with the question ID listed above. Thank you.
Search Google Answers for
Google Answers  

Google Home - Answers FAQ - Terms of Service - Privacy Policy