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Subject:
E-mail integrity or customer confidence builder
Category: Business and Money Asked by: nina55222-ga List Price: $25.00 |
Posted:
15 Jun 2005 09:27 PDT
Expires: 15 Jun 2005 18:41 PDT Question ID: 533551 |
I have a service business where 99% of my potential leads are contacted by email. I provide all the usual contact info - my name, address, phone, logo, etc. in the email. There is no need for a website. However, to generate more customer confidence, I need some type of guarantee to put in my email to first time customers so they will trust me and purchase my service, which service needs to be paid for upfront by the customer. Is there anything along the lines of Squaretrade or Verisign I could sign up for that would provide some type of symbol (like BBB) just for email use? Thanks for your help. |
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There is no answer at this time. |
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Subject:
Re: E-mail integrity or customer confidence builder
From: apostyle-ga on 15 Jun 2005 13:28 PDT |
Privacy group Trust-e once introduced the "Trusted Sender" program. Here's the story dating back to 2002, when the program was launched: http://www.informationweek.com/story/IWK20020131S0021 This document goes into the problem explaining how the system works: http://www.privacyassociation.org/docs/keonigppt.pdf There is also an interesting article on the topic on the Trust-e's site: http://truste.org/about/authentication.phpv TRUSTe's Legitimate Email Programs: http://truste.org/sealholders/email_services.php I would also suggest Cisco's solution: http://www.identifiedmail.com/ Good luck with your search and business. Sincerely yours, Boris Khodorkovsky http://mactep.name/ |
Subject:
Re: E-mail integrity or customer confidence builder
From: nina55222-ga on 15 Jun 2005 15:09 PDT |
Thanks for your help. Your suggestions are close but I do not do quite the amount of email that would make these programs feasible for me. |
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