Okay, some weird things are happening with my Internet. I will be
surfing the web and then my page shuts
out like someone came by and clicked the X. Some times I am surfing
(for example) about flowers and then
it flashes off and a totally different page opens up with
avertisments. Strange pages are appearing on my
desk top as if I saved that page, and put it on my desk top and I
never seen it before. What is going on and
what can I do about this? |
Request for Question Clarification by
journalist-ga
on
17 Jun 2005 09:23 PDT
Greetings Aright,
A few clarifications:
1. Do you have anti-virus software installed on your CPU?
2. Have you installed any off-brand toolbars recently?
3. Do you have an ad-buster program such as AdAware on your CPU?
4. Is this a notebook computer?
Just recently, I was at a friend's home and she had a similar
complaint about unwanted pop-ups. I looked at her browser and --lo
and behold-- there was an off-brand toolbar installed in her browser -
that's where the unwanted pop-ups were being generated. They would
just pop up at random from that toolbar. I uninstalled it for her.
Toolbars from Google and other major Internet sites do not come with
annoying advertising pop-ups. In fact, the Google toolbar has a
pop-up blocker. I've used the Google toolbar since it debuted, and it
has stopped 7,277 pop-ups to date.
Regarding the computer just shutting off, that could be a virus or it
could be just a glitch. Or, if it's a notebook, your hand may have
accidently hit a control button on the keyboard - I suggest that
because it happened to me a couple of times with my notebook. The
keys are so sensitive and, when using the keypad, it's easy to hit a
contorl key without knowing you've done it.
Further info from you may help a Researcher determine the problems.
Best regards,
journalist-ga
|
Request for Question Clarification by
journalist-ga
on
17 Jun 2005 09:25 PDT
Clarification of "Regarding the computer just shutting off..." - I
meant to type "the browser."
Best regards,
journalist-ga
|
Clarification of Question by
aright-ga
on
17 Jun 2005 10:24 PDT
1.I have AVG
2. I only have Google/Internet Explore
3.I have Ad-Aware
4.I do not have a notbook computer
I recently Installed a Goggle toolbar but have recollection of it
being an off- brand toolbar. I have a popup blocker, yet
popups/strange pages pop up of avertisments and other web pages that
I didnt want.
My computer doesnt shut off my page shuts off as if a ghost is
controlling my computer and it closes out my page back to my dest top
and i dont even push any buttons and/ or click my mouse.My computer
is possessed lol\
Should i uninstall my internet and start from scratch?
|
Request for Question Clarification by
livioflores-ga
on
17 Jun 2005 11:02 PDT
Your browser probably has been hijacked, in order to give you detailed
info please do the following:
Download HijackThis:
Go to a cyber and download it to a floppy disk or a CD.
http://216.180.233.162/~merijn/files/HijackThis.exe
If you have Windows 2000 or XP, also download Ewido:
If you cannot download it directly to your computer this file must be
downloaded and then copied to a CD, because it is bigger than a Floppy
disk.
http://download.ewido.net/ewido-setup.exe
Now start your computer in Safe Mode:
http://www.pchell.com/support/safemode.shtml
Then in this mode install Ewido (only if you have Windows 2000 or XP),
let it scan your computer and fix everything that it find; then copy
HijackThis to a folder created for it (just create a new folder and
name it HJT and copy the downloaded file there) and perform a scan,
then post a log here (as a clarification). If you cannot use your
computer to post the log, just copy the log file to a floppy and go to
a cyber to post it here.
For detailed instructions see:
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42#HowToUse
With this log I will be able to help you.
I will wait your response to this request, if you need additional help
in some of the proposed tasks, do not hesitate to request for it, I
will be glad to give you further assistance on this.
Regards.
livioflores-ga
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