Hello kevola,
It seems other Windows 2000 users have had this problem and there may
be several solutions.
I searched Windows 2000 +sp3 +folder +view and found the following
information:
How to restore the image preview in the left pane, in the standard W2K
folder view.
To restore Windows Explorer default view, Open up your Windows
Explorer>Tools>Folder Options>View and Click "Restore Defaults" and
close the Explorer after this. This step seems critical to your
success.
Then reopen Explorer and create a new Folder like eg: "My Temp Files"
to your C:dir and then while still on the folder, hit the "View" tab
and chose "List", "Thumbnails" or whatever you prefer.
Then while in the Folder, right click and choose "Arrange Icons" to
whatever you prefer again like "By Type, Name or etc. Then Click
(Highlight) on the Folder again and open up the "Folder Options" &
under the View tab, Click "Like Current Folder" and close the
Explorer.
Windows Explorer will now view whatever settings you have chosen from
now on.
Another user notes: The problem was explorer not reading the css in
the template correctly, and solution was to run IE repair. This solved
this problem for him. Should the above not solve your problem, you
might try this solution.
Microsoft Knowledgebase lists the following steps to repair Internet
Explorer:
Repair Microsoft Internet Explorer
To repair Internet Explorer, follow these steps:
1. On the taskbar, click Start, point to Settings, and then click
Control Panel.
2. In Control Panel, double-click Add/Remove Programs.
3. In the Add/Remove Programs Properties dialog box, click Internet
Explorer and Internet Tools, and then click Add/Remove.
4. In the Internet Explorer and Internet Tools dialog box, click
Repair Internet Explorer, then click OK, and then click Yes to confirm
the repair.
5. Click Yes to restart the computer.
I hope these solutions solve your problem. They seem to have been
successful for other users experiencing the same problem.
-=clouseau-ga=- |
Request for Answer Clarification by
kevola-ga
on
12 Aug 2002 10:05 PDT
I tried the first procedure you mentioned...and it didn't fix the
problem. As for the "Repair of IE"...when I open my add/remove
programs menu in control panel, I don't have Internet Explorer listed
in any way. I re-installed it (I am running version 6.0.2600.0000IS),
rebooted my system, and everything is still the way it was. Is there
a different procedure in repairing IE6 as compared to other versions?
Thanks,
kevola
|
Clarification of Answer by
clouseau-ga
on
12 Aug 2002 10:56 PDT
Hi kevola,
Sorry the first cure did not work for you. You might try it again,
step by step with reboots in between steps to help the new settings
"take".
On my system, Internet Explorer 6 is listed in the Add/Remove control
panel dialog as Microsoft Internet Explorer 6 and Internet Tools. Does
this help uou locate it?
Regards,
-=clouseau-ga=-
|
Request for Answer Clarification by
kevola-ga
on
12 Aug 2002 11:23 PDT
Hi clouseau,
I will attempt the reboot between each step now...I have nothing that
refers to Internet Explorer in my Add/Remove Programs menu...not under
Microsoft, not under Internet Explorer..not under anything. I guess
even if I wanted to remove it, I couldn't. Like I said, I tried the
"Re-install IE" option from the setup program of IE6. It doesn't look
like it did too much...it shows files being copied and all, but it
doesn't even put the little quick launch shortcut to Outlook Express
like it usually does on a new install. I'll let you know how the
step-by-step reboot attempt goes.
Thanks again,
kevola
|
Clarification of Answer by
clouseau-ga
on
12 Aug 2002 11:39 PDT
Do let me know how it goes with rebooting.
It is VERY curious that Internet Explorer doe snot appear anywhere in
ADD/REMOVE. By chance, do you have Tweakui installed? I believe there
is a version for Win 2K. If so, it has the ability to remove programs
from the ADD/REMOVE control panel and that may have happened. If you
don't have it, you might download a free copy and see if it shows IE
as being installed on your computer.
Let me know and I will do further research if required on why IE does
not show up for you.
-=clouseau-ga=-
|
Request for Answer Clarification by
kevola-ga
on
12 Aug 2002 11:59 PDT
Hello again,
Rebooting each step didn't make a difference...I still have the same
situation. As for TweakUI, I had a copy handy that I just never
installed on this machine. I have a bunch of different tabs on it to
change different things, but I don't see anything where I can select
what is shown in Add/Remove Programs, therefore, I have no idea if it
sees IE or not. Argh!!!!
Regards,
kevola
|
Clarification of Answer by
clouseau-ga
on
12 Aug 2002 12:11 PDT
Hang tight, Kevola. I'll stick with you on this.
In Tweakui, go to the Add/Remove tab. See if IE is listed there
anywhere. If so, do NOT remove it. It confirms that the OS is seeing
it as an installed application. If not, then we have more data to go
on and need to find out why IE is not seen as an installed app so
that you can run repair.
-=clouseau-ga=-
|
Request for Answer Clarification by
kevola-ga
on
12 Aug 2002 12:20 PDT
My TweakUI doesn't have an Add/Remove tab. I just re-downloaded the
Tweak UI 1.33 update directly from the Microsoft website (it directed
me to http://www.microsoft.com/ntworkstation/downloads/PowerToys/Networking/NTTweakUI.asp
It too, did not provide me with an Add/Remove tab.
|
Clarification of Answer by
clouseau-ga
on
12 Aug 2002 12:42 PDT
Kevola,
Try this:
Click Start, and then click Run.
In the Open box, type the following command, and then click OK:
rundll32 setupwbv.dll,IE5Maintenance "C:\Program Files\Internet
Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"
NOTE: This command is case sensitive
Try substituting 6 for 5 in the above line if that fails to run.
Back if I find more.
-=clouseau-ga=-
Also, have a look at this page:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q303485
and this one:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q312474
as well as :
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q293907
And last, scroll down to the bottom of this page for a screenshot of
Tweakui 1.33. If yours doesn't look like this, I am baffled and
suspect some odd sort of system wide problem.
http://www.windows-help.net/windows98/tweakui2000.shtml
|
Request for Answer Clarification by
kevola-ga
on
12 Aug 2002 12:44 PDT
Update: I found a way to run the "Repair Internet Explorer" tool by
doing the command rundll32 setupwbv.dll,IE6Maintenance "C:\Program
Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall
Log.Txt" from a command line. I chose "Repair Internet Explorer", it
ran, prompted me to reboot, and upon rebooting... <surprise> nothing
changed :(
Regards,
kevola
|
Clarification of Answer by
clouseau-ga
on
12 Aug 2002 13:04 PDT
Well, I can see the end of my rope on the horizon - and probably yours
as well. At least we got to the point of running IE 6 repair and can
now try a few more things on the original folder view question.
Take a look at this article to see if it is helpful:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q232743
and this might be promising:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q237865
It also seems that the "My Pictures" folder should be using the view
you desire. Check that and try to use it as a basis to make all
folders like the current folder. Perhaps after another restting of
Folder Voiews to default, closing Windows Explorer and then going to
"My Pictures".
-=clouseau-ga=-
|
Request for Answer Clarification by
kevola-ga
on
12 Aug 2002 13:24 PDT
At this point, I'm out for the evening...I'll try your further
suggestions tomorrow (Tuesday) in the AM...thanks for sticking with me
through this mess. I'll let you know how it goes...
Regards,
kevola
|
Clarification of Answer by
clouseau-ga
on
12 Aug 2002 13:24 PDT
Another tidbit of information:
This Windows Explorer feature is available in Windows NT, 98, 2000,
and Millennium Edition, but it works in Windows 95 only when Internet
Explorer's Desktop Update feature is installed. The folder you're
searching in must be set to display Web contents. In Windows 9x, click
Explorer's View menu and make sure as Web Page is checked. In Windows
2000 and Me, choose Tools, Folder Options, select "Enable Web content
in folders," and click OK. If an HTML template has been applied to a
folder whose contents aren't displayed in the image-preview area,
select the folder in the left pane, right-click an empty part of the
right-hand pane, choose Customize This Folder, and use the Customize
This Folder Wizard to choose a new template or to remove
customizations.
Unfortunately, this feature can disappear when a poorly designed
installation program tampers with the Registry settings for the image
files Windows is to preview. Even if you know what software caused the
glitch, uninstalling the guilty party won't necessarily restore the
health of Registry entries corrupted by the rogue installer. You have
to do that manually--a complicated procedure.
That brings up our usual warning: Boo-boos committed while editing the
Registry can cause serious problems (such as preventing Windows from
starting), so proceed at your own risk. Always back up Registry files
before making any changes.
In Windows 9x, make copies of the User.dat and System.dat files in the
Windows folder before you do anything else. In Windows NT, choose
Start, Run, type rdisk, and press Enter. In the Repair Disk Utility,
click Update Repair Info and follow the on-screen prompts. In Win
2000, choose Start, Programs, Accessories, System Tools, Backup. In
the Backup window, choose Tools, Create an Emergency Repair Disk. When
prompted to do so, insert a floppy disk and check "Also back up the
registry to the repair directory." Click OK.
Once you've backed up your Registry, you're ready to reset. Choose
Start, Run, type regedit, and press Enter to launch the Registry
Editor. Click the plus sign (+) next to the HKEY_CLASSES_ROOT folder
icon, or double-click the icon itself. From there, navigate to the
folder (called a key in Registry lingo) corresponding to the extension
of the file type that Explorer is not previewing properly. For
example, to fix the preview information for .jpg files, go to the .jpg
key. If it has a plus sign next to it, click that to expand the tree
diagram for the complete .jpg key. There you'll find a key called
ShellEx. (If you don't see it, no problem: Just right-click the .jpg
icon in the left pane and choose New, Key. Then type ShellEx and press
Enter.)
Click the plus sign next to the ShellEx key to expand the keys
underneath. There should be a key named
{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}. If it's not there, take a deep
breath, right-click the ShellEx key in the left pane, and choose New,
Key. Then type {BB2E617C-0920-11d1-9A0B-00C04FC2D6C1} and press Enter.
(You can now exhale.)
Select the key to see its contents in the right pane. It should
include an icon labeled (Default) and, to the right, a series of
numbers in braces. If it doesn't, and you created the key yourself,
double-click the (Default) icon in the right pane to edit its value
data. If the key was already there but has the wrong value,
right-click in the right pane and choose New, String Value. Type
(Default) and press Enter. Double-click the (Default) icon to edit its
value data. Then in the Value data box, type
{7376D660-C583-11d0-A3A5-00C04FD706EC} (including the braces) and
click OK.
Finally, proofread your typing, both for the new key and for the
string value. If you did everything right, your preview should return
whenever you select a .jpg file in any Explorer or folder window that
is set to view Web content.
Of course, this example fixes only the .jpg file type. You need to
repeat the procedure for the .gif key and any other key that refuses
to show a preview. The method outlined above won't work for every file
type, but you should be able to preview images having any of the
following extensions: .art, .bmp, .dib, .gif, .jfif, .jpe, .jpeg,
.jpg, .png, and .wmf.
Helpful?
-=clouseau-ga=-
|
Clarification of Answer by
clouseau-ga
on
12 Aug 2002 14:11 PDT
No problem.
Here's another M'soft Knowledgebase article that addresses this
problem and the registry fix:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q192573&
What's interesting is that they claim this was fixed in the IE repair
tool, as most threads on the subject claim.This was found in a Google
Groups search that shows SEVERAL users fixing this problem with the IE
Repair tool. Quote M'soft:
"NOTE: This issue has been know to occur after an installation of
Internet Explorer 5.5 SP1. This was resolved by running the Internet
Explorer Repair Tool. "
I'm beginning to fear that in your case, this is just one symptom of
another problem not yet identified.
Do let me know how things go in the morning.
Regards,
-=clouseau-ga=-
|
Request for Answer Clarification by
kevola-ga
on
13 Aug 2002 04:39 PDT
Good morning,
I had visited most of the sites you referenced in your last postings
to me in my own searches...I checked the registry key thing you
mentioned and it looks the way it should. From all indications, I
have an odd problem that is unique to this computer and its setup. I
installed SP3 on a second Windows 2000 desktop I have here, and it
didn't break Windows Explorer as it did on my machine. Therefore, I
think we're both kinda chasing our tails in trying to figure out what
specifically it is about THIS computer that makes Windows Explorer
work this way. I've wasted enough of your time on this...I honestly
don't think I'll get anywhere unless I take this computer back a few
steps...we've tried all of the things that should have fixed it.
Thank you for your time,
kevola
|
Clarification of Answer by
clouseau-ga
on
13 Aug 2002 06:14 PDT
Hello Kevola,
Thanks so much for the kind words and rating. As you mentioned, the
solutions we both uncovered should have fixed your problem. I could
find no reference whatsoever to a user with this problem that did not
have success with one or the other of these techniques.
I'll leave you with two final thoughts:
AS I'm sure you know, registry editing can be tricky, particulalry
with long numerical strings. The following is a .reg file to restore
file associations for viewable graphics. Simply download and
double-click.
http://www.freewebz.com/notstupid/files/previews.reg
And last, try running the following from a command line to re-register
this particular dll (also worth trying on ANY shdoc*.dll that may be
on your system):
regsvr32.exe /i shdoc401.dll
Best of luck in finally resolving this problem.
Regards,
-=clouseau-ga=-
|
