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Q: Palm Pilot 505 ( Answered,   1 Comment )
Question  
Subject: Palm Pilot 505
Category: Miscellaneous
Asked by: sweetsl-ga
List Price: $2.00
Posted: 24 Jun 2005 10:47 PDT
Expires: 24 Jul 2005 10:47 PDT
Question ID: 536695
I have a Palm Pilot 505 that I am no longer able to Hot Sync?  Has
anyone experienced this problem?  If so, what did you do?   Thank
you!!!!!
Answer  
Subject: Re: Palm Pilot 505
Answered By: justaskscott-ga on 23 Jul 2005 14:59 PDT
 
Hello sweetsl,

I don't know the particular HotSync problem you're experiencing -- but
I presume that you'll find the answer in these documents from Palm,
Inc.'s website.

"Support Knowledge Library : HotSync troubleshooting: Start here"
(modified Apr 20, 2005)
http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_External2001,case=obj(2630)

"Palm HotSync Support"
http://www.palm.com/us/support/hotsync.html

"Palm m500 & m505 Cradle Exchange Program"
http://www.palm.com/us/support/m50XUSBcradle.html

"Support Knowledge Library: Knowledge Found for Top HotSync (Windows)
Troubleshooting FAQs"
http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_External2001,Problem=obj(24021)

"Support Knowledge Library: Knowledge Found for Top HotSync
(Macintosh) Troubleshooting FAQs"
http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_External2001,Problem=obj(24277)

"Handbook for Palm m500 Series Handhelds" [see entry for HotSync in
index at page 269, which is page 279 of pdf file]
http://www.palm.com/us/support/handbooks/m500series_ug.pdf

- justaskscott


Search strategy --

Browsed web site of Palm, Inc.

Clarification of Answer by justaskscott-ga on 23 Jul 2005 15:07 PDT
The first, fourth, and fifth links came out incorrectly in my answer. 
For some reason, the last character -- the right parenthesis -- is not
hyperlinked.  After you click the hyperlink (and, unfortunately,
receive an error message), you should add the right parenthesis to the
URL in the address bar and then enter that corrected address.
Comments  
Subject: Re: Palm Pilot 505
From: axel_wg-ga on 26 Jun 2005 08:27 PDT
 
if everything fails Palm Pilot support on their website are pretty
good in responding. I also had the same problem with a m130 and they
helped me, forgot what is was, some stting.

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