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Q: hotel managers in Boston ( Answered 5 out of 5 stars,   0 Comments )
Question  
Subject: hotel managers in Boston
Category: Sports and Recreation > Travel
Asked by: radioflyerx-ga
List Price: $20.00
Posted: 12 Aug 2002 13:24 PDT
Expires: 11 Sep 2002 13:24 PDT
Question ID: 53734
How do I get the names and email addresses of all the major hotel
managers within twenty miles of Boston?

Clarification of Question by radioflyerx-ga on 12 Aug 2002 13:27 PDT
Each individual major hotel usually has a reservation manager , a
front des manager  and a high-level general manager. I am only
interested in getting tthe names of teh general managers.

Clarification of Question by radioflyerx-ga on 12 Aug 2002 13:29 PDT
Each individual, major hotel usually has a reservations manager , a
front desk manager,  and a high-level general manager. I am only
interested in getting the names of the General Managers.
Answer  
Subject: Re: hotel managers in Boston
Answered By: knowledge_seeker-ga on 12 Aug 2002 16:41 PDT
Rated:5 out of 5 stars
 
Hi  radioflyerx-

Well, the goal you've set yourself may require some creativity, but
I'll give you the steps I've figured out and I'll bet you end up with
much of what you're looking for.


STEP 1 ---

You'll need a comprehensive list of major hotels in the Boston area to
work from. I'd start here:

http://www.hotel-booker.com/us/ma/boston.html

Though these are just hotels that provide online bookings, you did use
the word "major" and I would expect that most major hotels now offer
booking online. If you are afraid that list isn't comprehensive, you
can add to it by cross checking with these sites --

http://boston.citytravelguide.com/boston/hotel-listings.htm
http://www.yourtravel-hq.com/mahotel.htm

If you need to widen your search, use a map and identify actual cities
surrounding Boston then do a search on the above sites for those
cities.

http://www.mapquest.com/maps/map.adp?country=US&addtohistory=&address=&city=BOSTON&state=MA&zipcode=&homesubmit.x=0&homesubmit.y=0


STEP 2 ---

From those online lists, click on the links provided that give you the
details of the hotels. These will sometimes include phone numbers and
addresses or "general delivery" email addresses.  Gather as much
information as you can about each hotel before you leave their link.
(This might be sparse as the Hotel Booking sites don't want you to
bypass them and go direct to the hotel)

STEP 3 ---

For all the hotels you don't have phone numbers for, do an internet
search for them by name (as opposed to just finding them on a booking
site) and find their local number on their website. They always have
one.

For example, I searched for:  RADISSON BOSTON   and got this link:

http://www.radisson.com/bostonma

Then comb their site for General Manager names -- 

The Lenox
General Manager - Jose Estrompa
http://www.slh.com/usa/boston/hotel_boslen.html


STEP 4 ---

At this point, for every hotel that you have a phone number for, I
would just call and ask them directly for the information you want.

FIRST ask for the name of the General Manager if you don't already
have it. They will likely give you this without much interrogation. (I
mean, hey, half of these places probably have his or her picture
hanging behind the registration desk, so it's not a state secret or
anything!)

THEN, once you have that, ask for the email address. They'll probably
tell you "No", but may offer you a general delivery email address.
Take note of that if they give it to you. However, if possible you
want to get an email address of one "real" person.


STEP 5 ---

Now you will probably have a bunch of Managers' names and very few
email addresses. This is the time to get creative. Look at all the
email addresses you already have for a given hotel and see how they're
put together.

Lastname.Firstname@hotelname.com?
First intitial.lastname@hotelname.com?

Use different combinations of the Manager's name and likely you'll hit
on the one that works.

Also comb every inch of their websites for email addresses, especially
the Job Openings! For example, look at this site which offers email
contact for job applicants--

Send email to tbrandano@sonesta-boston.com
Send email to msolorzano@Sonesta-cg.com

http://www.sonesta.com/mainPage.asp?pageid=4917

Now you have the formula for that hotel  -- 

first initial last name@hotel-city.com


STEP 6 ---

For any hotels that are left for which you don't have the General
Manager's name, do some creative internet searching.  A couple of
searches that I did with various combinations of hotel names, "Boston"
and the term "General Manager" or "Hotel General Manager" netted me
these returns:

DOUBLETREE HOTEL BOSTON ...." says hotel General Manager Bob Newman. "

http://www.corcoranjennison.com/hospitality/html/press_releases.asp

".. . Dick Mason named general manager of the Omni Parker House hotel
in Boston…"

http://www.lodgingnews.com/lodgingmag/2001_04/2001_04_28.asp

"Four Seasons …Hands down this is Boston's premier hotel …General
manager Robin Brown, despite some hefty competition, has maintained
the high quality…"

http://www.bostonman.com/frankhotel.html

"Holiday Inn Hotel & Suites of Marlborough, MA has hosted a Hawaiian
Luau … Thanks to event chair and hotel General Manager, Sylvester
Ruggiero.."

http://www.whyme.com/luau_00.html

As you can see, the General Managers do tend to be the ones in the
spotlight so many can be found in news stories and corporate
announcements. And remember, even if the information is out of date,
you can use the old information as an opening in your phone call:

"Hi, I'd like to contact your General Manager, Joe Brown."  
"Oh, I'm sorry sir, Mr. Brown is no longer our General Manager, Ms.
Black now serves as our GM…"

So, I'd say that should give you a big jump towards gathering the
information you need.

Now, just a couple of quick points I'd like to make (free advice if
you don't mind :-) ).

People at the GM level of large companies do not appreciate
unsolicited email no matter how important you think it may be. In
their minds, the irritation factor will probably outweigh any value
your message may potentially impart and the delete key will be used
without hesitation.

Also, people at that level often have assistants who go through their
email for them, so just because you have targeted them, doesn't mean
they will ever see your email. Enough on that.

Best of luck with your project.  If there's anything I've said that's
not clear, please feel free to ask for a clarification.

--K~

Search terms not already mentioned above --
Boston hotel lists
Boston hotels
Map Boston

Request for Answer Clarification by radioflyerx-ga on 12 Aug 2002 19:14 PDT
Okay- How about this- I add 20 more dollars if You just get me a list
of the general managers of twenty major hotels within 15 miles of
Boston. (You can decide what major is):

Request for Answer Clarification by radioflyerx-ga on 12 Aug 2002 19:26 PDT
I didn't realize every time I press the tab key, it sends the
message..Sorry.
Anyway, I'll add $20 if I can get the names of twenty general managers
of the top 20 hotels within 15 miles of Boston. Should read something
like this:
The Colonnade Hotel..617 424-7000 gen. manager Dave Colella
Sheraton Needham..781 444-1110..gen manager Tony Schatz etc (plus 20
others)

Clarification of Answer by knowledge_seeker-ga on 12 Aug 2002 20:11 PDT
Ok sure, I'd be happy to do that!

Here's what you need to do to make it happen. You can't raise the
price on this question because it's already answered, so post your new
request as a new $20 question and be sure to say in the subject line
that it is a question for me.

Something like: "Hotel Question for Knowledge_Seeker only"

Now, before I commit, let's just make sure I understand - you want me
to choose what I consider to be the top 20 major Hotels in (or around)
Boston and provide you with:

HOTEL NAME ; PHONE NUMBER ; GENERAL MANAGER

Correct?

If so, you've got a deal :-)

--K~
radioflyerx-ga rated this answer:5 out of 5 stars
over and above the info I needed. Thank you

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