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Q: Setting up AIM for video conferencing behind a firewall ( No Answer,   1 Comment )
Question  
Subject: Setting up AIM for video conferencing behind a firewall
Category: Computers > Internet
Asked by: michael3-ga
List Price: $10.00
Posted: 27 Jun 2005 13:56 PDT
Expires: 27 Jul 2005 13:56 PDT
Question ID: 537543
When I try to start a video conference via AIM I get a message that a
connection cannot be made.  I suspect the firewall(s) at either or
both ends are blocking the data.  Can you please tell me how to setup
Zone Alarm pro to get this working?

I note that 

http://aimtoday.aol.com/features/main_redesign.adp?fid=video_im

suggests opening ports 1024 to 5000, but with ZoneAlarm I need to
enter more information about the protocol type: UDP incoming/outgoing,
TCP etc

Also, the following site (under 'firewall issues') suggests opening a
different range of ports:

http://www.alltm.org/ichat.html#fw

Can you please step me through exactly what needs to be done?  I'm
happy to try a few options, if need be.  (Zone Alarm is running at
both ends). Please try to open as few ports as possible.  Thanks!
Answer  
There is no answer at this time.

Comments  
Subject: Re: Setting up AIM for video conferencing behind a firewall
From: netriks-ga on 03 Jul 2005 12:48 PDT
 
I would suggest trying Port Magic
(http://www.purenetworks.com/products/portmagic.php)

It checks for ports trying to be used by programs and asks if you
would like to open them. Similar to a firewall but not quite the same.
They offer a free trial of their program on the website too.

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