I've found numerous links that should keep you in reading material for awhile. :)
Circulation Clerk Duties
Library Clerk III, Job description, Town of Bloomfield
This is responsible clerical work in a library involving support
services and services to patrons.
Work involves responsibility for the full range of circulation desk
functions using an automated circulation system, including oversight
of circulation staff, performance of routine administrative
procedures, and complaint handling. Duties include setting up of
library facilities for use of staff and patrons, inspection and simple
repairs of holdings, records maintenance for fines, book reserves and
inter-library loan, carrying out Connecticard procedures. This
position is also invested with making difficult library clerical
decisions. The work requires that the employee have considerable
knowledge, skill and ability in library clerical functions, especially
the operation of an automated circulation system.
Works under the general supervision of the Technical Services Librarian.
Examples Of Duties
Oversees the full range of circulation desk procedures using an
automated circulation system and supervises desk staff and library
Functions as the staff authority on circulation procedures.
Keeps staff informed on new CONNECT practices and procedures and
changes in library procedures.
Sets up circulation desk and desk equipment.
Handles complaints and answers a variety of questions at the circulation desk.
Answers telephones and provides routine information or refers and transfers calls.
Maintains periodical collection, as assigned.
Assists with library program preparation and implementation, as directed.
Inspects library materials and makes simple repairs.
Carries out procedures for notification of patrons for overdue books
and other materials and assures their return or replacement.
Carries out procedures for the reserve of books and their timely return.
Supervises patron registration and maintains records of library patrons.
Performs related work as required.
Knowledge, Skills And Abilities
Considerable knowledge of library clerical procedures and practices.
Good knowledge of the English language.
Considerable skill in typing and the ability to do data entry using a
Considerable ability to understand and follow written and oral instructions.
Considerable ability to comprehend and implement CONNECT practices and procedures.
Considerable ability to pay attention to detail.
Considerable ability to establish and maintain effective working
relationships with superiors, associates and the general public.
A high school diploma or the equivalent and three years of library
clerical experience, OR, an equivalent combination of education and
experience substituting on the basis of one year of experience for
each year of education.
(There are more clerk descriptions on the page above this one I've
chosen. The ones above it cite less knowledge requirements.)
MORE job descriptions of circulation clerk duties and requirements:
A brief study from 2000, titled "Trends in Library Paraprofessional
Development" - visit
(Info here also includes mentions of salaries and national trends.)
Toward a More Perfect Union: Breaking Down the Caste Systems in Libraries
by Martha Parsons and Troy Christenson
(Very interesting article concerning "us vs. them" mentality among
degreed/non-degreed/differently degreed library employees.)
3rd Congress on Professional Education: Focus on Library Support Staff (COPE III)
May 16-17, 2003, College of DuPage, Glen Ellyn, IL
(From the American Library Association)
Overview is located at
Librarians and Library Paraprofessionals
From Department of Professional Employees, AFL-CIO
"Currently support staff are involved at all levels of library
operations and hold a variety of job titles, such as library aide,
library clerk, library assistant, library information specialist,
audio visual technician and library service assistant (Library Support
Staff Resource Center,
http://www.lib.rochester.edu/ssp/overview/overview.htm ). The Library
Support Staff Resource Center asserts that support staff today are
such a varied group that generalizations regarding their work are
nearly impossible to make, especially when one considers that "the
range and complexity of their duties varies with each position, the
size and type of the library in which they work, and each library?s
specific needs, goals or mission" (Ibid.)."
"As "OUR" Roles change and become redefined - WE need to understand
trends and ideas, issues, of the Professional Librarians. How are
Libraries staffing their library - today, what are they using as
hiring criteria, etc. Library Paraprofessionals can only help
themselves by learning as much as they can
about "technology" (http://www.librarysupportstaff.com/ed4you1.html),
library policies and procedures and what
the other side of the "library"
(http://www.librarysupportstaff.com/jobhelp.html) is learning &
Extra Tips from Biblia on preparing a resume for work in a library
Top Five Reasons to Hire an Information Professional
Job Outlook for Library Paraprofessionals in Colorado
Educating and training library practitioners: a comparative history
with trends and recommendations. (includes appendix on history of
Author/s: Anthony M. Wilson
"In this article, comparisons are made between formal education for
librarians and for library technicians. The scope of these comparisons
is limited mainly to practices in the United States. Note that terms
such as "librarian" and "professional" have been used to describe
librarians. Likewise, terms such as "library technician," "library
clerk," "library assistant," "support personnel," and "library
paraprofessional" have been used to describe library technicians. Note
too that one author followed the evolution of library technician
education, while the other did the same for the evolution of librarian
"What is it really like to work in a library, i don't mean as a
professional librarian or a top manager - but to actually do the work.
What's good about it, what's bad about it. What are the stresses and
what are the benefits?"
(A forum discussion with great on-the-job info)
Profile of a Library Technician (Canada)
Online Job Fair (lots of great links here regarding library paraprofessionals)
OTHER LINKS THAT MAY BE OF INTEREST
Addressing Paraprofessional Issues: 101+ Strategies by Ed Gillen
(This comprehensive compilation lists 100 strategies for existing
Rodgers, Terry. The Library Paraprofessional: Notes from the
Underground. Jefferson, N.C.: McFarland, 1997. 361 p. $45, alk. paper.
(ISBN 0-7864-0222-9). LC 96-26371.
(You may be able to locate this book in your local library system.
Publication date is 1997 yet there may be excellent info in the book
pertaining to your needs.)
Support Staff sites for Library Technicians
Library Technicians and Assistants Interest Group (LTAIG)
From the British Columbia Library Association
After you've finished perusing these links (and among them, you'll see
support sites), then let me know if there is anything else you'd like
me to research about library paraprofessionals, and I'll be happy to
add more info before you rate my answer. :)
"library paraprofessional" support
"library paraprofessional" information
"library paraprofessional" association OR organization
"circulation clerk" duties