When I try to personalize my excite home page and click on the links
to do this I get the error message: Line:66 Char:3 The
callee(server(not server application) is not available and
disappeared;all connections are invalid. The call did not execute
Code:0 URL http://excite.com/ |
Request for Question Clarification by
robertskelton-ga
on
13 Aug 2002 18:59 PDT
Exactly which link are you clicking on? (there are many)
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Clarification of Question by
jan3-ga
on
13 Aug 2002 20:05 PDT
The links that follow the word Personalize: which
are--Settings,Content,Layout and Colors & Themes
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Request for Question Clarification by
sublime1-ga
on
13 Aug 2002 21:19 PDT
jan3...
The links you are clicking on are pop-up pages,
with .jsp extensions, which means they are javascript
pages. It would help to know what browser you are
using, and whether you have javascript enabled in
the browser. I'm assuming that you have registered
with excite.com.
sublime1-ga
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Request for Question Clarification by
iaint-ga
on
14 Aug 2002 03:47 PDT
Hi jan3
I need to ask a few questions to try to get to the bottom of this:
* What browser (make and version) are you using?
* Which operating system are you using?
* Does this error occur all the time, or only occasionally?
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Clarification of Question by
jan3-ga
on
14 Aug 2002 05:31 PDT
Where do I find if Java is enabled--that may be the problem
I have Windows 98 SE using IE6
I have been using Excite for along time and now those links are just
not available--maybe somehow the Javascript was accidently disabled
but not sure how to check this
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Clarification of Question by
jan3-ga
on
14 Aug 2002 05:42 PDT
Just downloaded MSN Browser--(don't want to keep it though) and those
links worked on it--is that of any help?
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Request for Question Clarification by
sublime1-ga
on
14 Aug 2002 16:28 PDT
jan3...
IE6 should work fine for you, if you have java enabled.
To see, click on 'Tools' on the toolbar, go down to
'Internet Options' and click on that. Click on the
'Advanced' tab of the resulting window, all the way to
the right. You will see a series of check-boxes under
a number of categories. Java will fall under one of
two categories. If you have Sun Java installed, you
will see a category that says 'Java (Sun)' - the
categories are listed alphabetically - and a box that
says 'Use Java 2 v1.3.1_02 for <applet> (requires
restart)'. If it's installed, make sure the box is
checked. If it's not installed, you won't see this
category. If you want to install it, go to:
http://java.sun.com/products/archive/j2se/1.3.1_02/jre/
and download it and install it. It should automatically
configure itself to run with your browser.
You could also try the latest version of the Sun JRE,
or 'Java Runtime Environment', version 1.4, at:
http://java.sun.com/j2se/1.4/
but I haven't tried it yet, and can't recommend it.
v1.3.1_02 works just fine, however.
The alternative to using Sun Java is to use the Microsoft
Virtual Machine. If you have this installed, you will see
a category, under the 'advanced' tab discussed above,
for 'Microsoft VM', with check boxes to enable Java Console,
Java logging, and JIT compiler (just-in-time compiler).
You can check all of these, then close and restart your
browser to enable Java. If you don't have the Microsoft
Virtual Machine, you can get it at Windows Update:
http://windowsupdate.microsoft.com/
I would personally recommend using Sun, since Microsoft is
putting all their current efforts into creating the .net
environment, which will take the place of the Virtual Machine,
so they will eventually stop supporting it.
Searches, via Google:
sun java
://www.google.com/search?hl=en&ie=UTF-8&oe=UTF-8&q=sun+java
microsoft virtual machine
://www.google.com/search?hl=en&ie=UTF-8&oe=UTF-8&q=microsoft+virtual+machine
Let me know if this works for you, or if you have any other
questions about the process I've described. If this satisfies
your need, let me know, and I'll formally post an 'answer' to
claim the fee.
Happy browsing!
sublime1-ga
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Clarification of Question by
jan3-ga
on
16 Aug 2002 13:00 PDT
In spite of all the suggestions offered--my links still do not work. I
have installed activex,udated my scripting, checked to see that jvm is
installed etc etc. During some researching on my own I discovered on
my google search page info when I plugged in the word Excite--that it
stated that some browsers will not acknowledge some web sites that use
looksmart data (excite does) so have come to some conclusion that it
is a Microsoft problem--not allowing the info to be posted.
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Request for Question Clarification by
sublime1-ga
on
16 Aug 2002 17:46 PDT
jan3...
My next suggestion would be to grab your browser
by the ears, and haul it, kicking & screaming, to:
http://www.browsertune.com/bt2kfast/
Here, you can submit it to an exhausting series
of tests, which include its abilities to handle
java & javascript. If you don't want to run the
entire series of tests, you can, after running
the simple test, use the 'skip to' feature to
find the specific tests you want, and skip the
others.
As for your comment:
"...have come to some conclusion that it is a
Microsoft problem...", please note that I use
IE6, as you said you do, and was able to open
the windows you refer to, as could wengland-ga,
using IE 5.5 (see her comment at bottom of page).
So, I wouldn't give up on IE yet. And remember
to give it a snack after it's done jumping
through the hoops on Fred Langa's site, above.
sublime1-ga
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Clarification of Question by
jan3-ga
on
17 Aug 2002 16:39 PDT
pandurangvn-ga
You did it!!!--Collect your $10 (do I have to do anything so you can
get it?)
I am using IE6--AND--I was using a pop up stopper (no more).Thank
you-thank you--I could use other pages but it was just "bugging" me as
to what was wrong.
|
The error message, assuming it is printed in the web browser, just
like any other text, and isn't in a popup Windows error dialog, means
something like this:
Where the error occured. Line 66, third character over in their
program
> Line:66 Char:3
The entire server is gone fishing. Have a nice day.
> The callee(server(not server application) is not available and
> disappeared;
Yup - theyve got real issues. We're not going anywhere today
> all connections are invalid. The call did not execute
Internal error code, most likely means that everyone should call off
dinner plans.
> Code:0
How to fix this? Make sure you have cookies enabled. Make sure
Javascript is turned on. To do this, go to Tools - Internet Options,
click on the Security Tab, click on Internet and set the slider to
"medium".
Generally, tho, big server errors like that are transient in nature;
something crashed, the admins are rebooting the machine, someone
tripped over a power cord, something like that.
Try it now, see what happens. I just created an Excite account and it
worked in IE 5.5 and Mozilla 1.0 |
