Using Adobe Acrobat 7.0 Professional and the latest version of
Internet Explorer.  The Adobe PDF toolbar plugin for internet explorer
6.0 has suddenly stopped working.  It is of tremendous utility when
working and I do not know how to restore it to operation.  The plugin
appears on the IE toolbar and the drop-down options are accessible,
but when an option (such as "Print Web Page") is selected, nothing
happens.

How can I restore the Adove PDF toolbar plugin to life?

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Request for Question Clarification by rainbow-ga on 27 Jul 2005 12:08 PDT

Hi jumpercable,

Have you tried uninstalling and then re-installing Adobe Acrobat? 

Rainbow~

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Request for Question Clarification by rainbow-ga on 27 Jul 2005 12:24 PDT

Or you can go to Help then "Detect and Repair" and see if that solves it.

Waiting to hear from you.

Rainbow~

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Clarification of Question by jumpercable-ga on 27 Jul 2005 14:04 PDT

Dear Rainbow,

Both unistalling and reinstalling were tried as well as detect &
repair, without success.  Sorry, I should have mentioned that in my
question.

Thanks.

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Request for Question Clarification by rainbow-ga on 27 Jul 2005 15:20 PDT

After extensive research, I was unable to locate any reference to this
sort of problem. Hopefully another researcher who is familiar with
this problem will be able to help you.

Best of luck,
Rainbow

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Clarification of Question by jumpercable-ga on 09 Aug 2005 14:13 PDT

Hi pastaustin-ga,

Your suggestion worked !!!!  All is back to normal - thank you !!

jumpercable

Could the adobe print driver be corrupt?  Can you check your printer
setting (control panel|printers|...) and try to print a test page to
acrobat?  Or go into explorer and select File|print... and pick the
abobe printer and see if it works.

If it doesn't work, then the printer driver needs to be re-installed,
as it may stay behind when the software is removed.  Do a remove
printer then go to the Adobe set-up and re-install.

The test page printed to Acrobat OK, I also printed a Word document to
Acrobat and this worked too.

The problem is perplexing and I wouldn't even worry about it except
that the Adobe PDF toolbar in IE is such a useful tool that I (used
to) use many times a day.

does it hang when you select the button or just not do anything?  it
sounds like a registry thing.

if you are comfortable looking in the registry do a search for the AA
toolbar and that the links are correct.  Maybe the paths got changed.

I suggest:
1. backup all of your important/personal documents.
2. Create a restore point.
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx
3. Restore to a previous restore point when you know the PDF toolbar
was functioning. http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q306084
4. Check if the PDF toolbar works.

Dear Webravi-ga,

When the button is selected, nothing happens - the computer does not
hang.  There is no message, just nothing happens.

Thanks,
jumpercable

Sorry for the delay in posting.  There are so many things I would like
you to try.  Can you please try the following?

FIRST: go to task manager and check if any adobe related processes are
running (includin the agent).  Kill them all and then try to
re-printthrough ie 6.

SECOND: ---note that altering the registry can be very dangerous. 
always make a bcak-up----
 in  the registry (Start|run|regedit) search for the folder:
HKEY_LOCAL_MACHINE\SOFTWARErinter\Microsoft\Internet Explorer\Extensions
There will be a garbled text, but select each one and check in the
right pane for the adobe printer entry. Check to see if the path is
correct.

The one thing I have known to fix many Adobe issues is to uninstall
and reinstall but during re-install choose "Custom" installation. Make
sure that the items you need are selected and complete. Has always
been a perfect fix for me. Maybe try this?