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Q: Computer ( No Answer,   3 Comments )
Question  
Subject: Computer
Category: Computers > Internet
Asked by: axil221-ga
List Price: $2.00
Posted: 07 Aug 2005 15:13 PDT
Expires: 06 Sep 2005 07:20 PDT
Question ID: 552821
I have a real problem conecting to broadband with both my
computers.They both show the same symtoms(errors) the following day
when trying to sign on with AOL software.With both computers I have
consulted AOL technical support ,after of course reformating.My local
computer shop suggest warm weather might be responsible.However after
putting both computers in a cool location the problem of signing on
with AOL still persists.Therfore could someone an alternative idea to
conquer this persistant problem.AOL technical support have been
exhausted for fixes.Of course AOL has worked.Now I am faced with the
tedious reformating and instalation of AOL every day on both
computers.Has anyone any ideas?
Answer  
There is no answer at this time.

Comments  
Subject: Re: Computer
From: jeremywj-ga on 07 Aug 2005 16:58 PDT
 
I would recommend switching your internet provider. AOL is rather
crummy when it comes to establishing connectionr or even holding a
stable connection. Their support also is not that great either.
Although I do not know exactly what is preventing you from connecting,
it sounds like the provider is failing to connect you.
Subject: Re: Computer
From: jeremywj-ga on 07 Aug 2005 16:58 PDT
 
Just wanted to add, also make sure you have the appropriate drivers
installed for your hardware. Because if the drivers are not present,
your devices may not be configured to work with your system.
Subject: Re: Computer
From: axil221-ga on 08 Aug 2005 05:37 PDT
 
Please note,the AOL modem has been faulty from the start of the
instalation (early July).The fault being a intermittant connection at
the point of entry of the ethernet cable in the AOL modem.The only way
I could fix this was wriggling the cable into the modems ethernet
connection!AOL technical support have promised a new modem to be
posted to me the day before yesterday.However after many calls to AOL
tecnical support,they finally took the modem problem seriously.Common
sense tells me I cannot rule out the AOL modem causing these
persistant disconnection problems as preveously described on botth
computers.Also the broadband instalation disc provided by AOL provides
the drivers for my laptop (windows XP,basic version,service pack two
will not install,error message tells me it is not neccesary) and
drivers for my desktop (windows98).Any comments appreciat!e

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