Hello, I need to either find a developer able to develop a web based
service tool likened to webex's "support centre" tool or Citrix
gotoassist. Helpful information might be companies who have been
contracted to developed existing service tools similiar in nature to
webex and gotoassist. Ultimately I know that the development work for
this project is costly, but finding a developer who has the relevant
experience in developing this type of product seems to be a task in
itself given the vast number of software development companies around.

Obviously any further background knowledge of who the guys from webex
got to develop theirs might help (although I do know they poached a
microsoft employee, if poached is the right word). Finding a software
developer who has programmed such a web based tool would be an added
advantage. Given that there are many smaller online based companies
offering similiar services to webex and gotassist (like netviewer or
gatherworks, gatherplace) I would find it highly unlikely that all of
these comanies developed their products in house and expect that some
where there is a software developer that has developed such a tool!!??

Anyway as stated I need this information as part of a project I am
working on. This project is not about to compete with giants such as
webex, but for this project to take off I do need this software
developing. Anything you can find out to help me would be greatly
appreciated.
Regard
Ian

Insite Interactive based in Dallas, TX specializes in such projects. 
For an extremely important project, ask for Adrienne Beam.  Here are
some articles posted on their website from numerous Dallas newspapers
and magazines:  http://insite.net/site/press_releases.cfm

I used them for many projects when I was a Regional Manager for Home
Account Internet Banking and I was never dissatisfied.

-Winston

having read a lot of content on there site, at present I can only view
them as yet another software developer. I dont see any infomation on
there that pertaints to my query, but I could have missed that??

At the end of the day I am looking to find definitive evidence that a
developer has been involved in the design and development of such a
software tool that I seek.

Can you continue your search with perhaps some more specifics?

Regards

Tere are two options: 

1) Try signing up at rentacoder.com and putting the problem up for
auction. There are some competent developers there.

2) Check out http://www.mamboserver.com/   
Mambo is an open source CMS (Content Management System) that has all
the bells and whistles you will ever need.

Yeah I have tried the rent-a-coder, Elance, Scriptlance route, not
something I can regard as credible routes, given there are some sharks
on there and knowing who is reputable and who isnt is work in itself.
I have already been stung on this project using these route and have
since lost money to them.

Thanks for that all the same!

Ian

Having looked at Mambo server I dont see the relevance mambo server to my request??


Regards