I'm currently behind an AOL dial-up what makes me very mad :) I would like
to get a list of (AOL) DSL providers in Phoenix, Arizona, if possible with
prices and some info.
Thanks. |
Request for Question Clarification by
sublime1-ga
on
16 Sep 2005 17:38 PDT
3m1n3m...
Assuming things haven't changed, I believe that AOL is no
longer "bundled" with DSL providers, and that you need to
obtain an independent DSL provider, such as Qwest in Phoenix,
to use with the AOL service.
This page in the FAQs at Broadband Reports has some suggestions
for finding out more:
http://www.broadbandreports.com/faq/3138
Let me know where this takes you...
sublime1-ga
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Clarification of Question by
3m1n3m-ga
on
16 Sep 2005 17:58 PDT
sublime,
the only reason why I would like to keep AOL is that this is not my
connection and I would like the owner to keep his current gui and his
aol mail so what would you suggest?
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Request for Question Clarification by
sublime1-ga
on
16 Sep 2005 19:09 PDT
I would have him use his system to go to the AOL keyword
suggested on the page I cited:
"...you may also find out if you qualify for DSL by going
to keyword: DSL in AOL to check if you qualify or by going
to another DSL provider and checking with their systems..."
And I would try to select Qwest as the DSL provider, if
possible. I used them before I opted for Cox Cable, and
they served me quite well (I live in Phoenix).
Let me know what you find out...
sublime1-ga
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Clarification of Question by
3m1n3m-ga
on
16 Sep 2005 20:46 PDT
Thanks for your reply.
AOL Keyword "DSL" (which I tried before already) always gives me: "The
address you entered does not match any of the addresses in the US
Postal Service Database." and Qwest says "At least one or all of the
required fields do not match any information that we have on record.
Please try again. If you are a new customer, establish service here."
Is it may be possible to just order Qwest and run it without affecting
the dial-up so I would pay twice but we would have dialup + dsl?
"Qwest Choice? DSL Deluxe with MSNŽ Premium" looks very nice so far.
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Clarification of Question by
3m1n3m-ga
on
16 Sep 2005 21:09 PDT
I tried to search Qwest availability through the address and it worked
but after a few steps the price of the "Qwest Choice? DSL Deluxe with
Internet Basic" increased from $29.98/month to $49.99/month...how
come? :(
Another thing in this package I worry about is "Bring your own ISP"
what does it exactly mean?
Thanks alot!
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Request for Question Clarification by
sublime1-ga
on
16 Sep 2005 22:38 PDT
3m1n3m...
You said:
"AOL Keyword "DSL" (which I tried before already) always gives me:
'The address you entered does not match any of the addresses in
the US Postal Service Database.'"
This usually means there's minor discrepancy in the address being
provided.
"...and Qwest says 'At least one or all of the required fields
do not match any information that we have on record. Please try
again. If you are a new customer, establish service here.'"
This usually means that the phone number you're entering is not
a Qwest phone number. If it's not, you may end up paying more
for DSL through Qwest.
"Is it may be possible to just order Qwest and run it without
affecting the dial-up so I would pay twice but we would have
dialup + dsl? 'Qwest Choice? DSL Deluxe with MSNŽ Premium'
looks very nice so far."
'Qwest Choice? DSL Deluxe with MSNŽ Premium' would mean DSL
provided by Qwest, with MSN as your ISP. Using this, you
wouldn't need the dial-up connection, and the question is
whether you could still access membership on AOL.
I found this about that:
"Can I connect to AOL with my IP address?" [provided by Qwest]
"Yes, if your ISP supports this capability. AOL offers a feature
called "Bring Your Own Access". You can find out the details of
this program by typing in "BYOA" in the AOL Keywords function
from your AOL account."
This quote is only available on a cached page of Qwest's site:
http://66.102.7.104/search?q=cache:XA241XB6MKEJ:www.qwest.com/dsl/learn/faq.html+AOL+Phoenix+site:www.qwest.com&hl=en&lr=lang_en
A search of the current site for 'AOL' turns up nothing, so the
information may be outdated, but I would try the BYOA keyword
and see what comes up.
I tried to search Qwest availability through the address and it worked
but after a few steps the price of the "Qwest Choice? DSL Deluxe with
Internet Basic" increased from $29.98/month to $49.99/month...how
come? :(
That seems to be explained in the description:
"$29.99 a month for the first 12 months
($34.99 a month without a qualifying home phone package).
Thereafter, $49.99 a month ($54.99 a month without a
qualifying home phone package).
Rent a wireless-ready modem for free for 12 months
therafter $5 a month, or purchase for $59.99."
"Another thing in this package I worry about is "Bring
your own ISP" what does it exactly mean?
I'm not able to go far enough into the ordering process
to see that message, but if someone didn't want to use
the bundled ISP, MSN, they could use another one instead.
I doubt they'll give you a discount for this, nor do I
see a way for you to use AOL as your ISP of choice, vs
MSN, which would be exactly what you want.
Here's another page I found on AOL, cached, which seems
to indicate how to use a broadband connection to access
your AOL account, for $15/month. I'd recommend that you
check this out on his current account:
"If you are an AOL Member with a High-Speed Connection:"
"If you are an AOL member and already have a high-speed
connection, it's easy to use your AOL account over your
high-speed connection just follow these easy steps:
1. Go to the AOL Sign On screen.
2. Under Select Location, choose "ISP/LAN Connection"
(for part of a home network) or "Broadband (Cable/DSL/ISP)"
(for an individual connection). Use the down arrow to select
the version you're using. If you don't see either of these
locations, click here to find out how to create a new
location.
3. Sign on to AOL service with your high-speed connection!
4. Go to AOL Keyword: Billing and choose from the
following broadband price plans:
- At-Home Service, $14.95/month: Unlimited access to AOL for
Broadband over your high-speed connection, plus five hours
of dial-up access from anywhere in the U.S. each month.
Additional dial-up hours are just $2.95 each. Additional
telephone charges may apply. Some premium services carry
additional charges."
http://66.102.7.104/search?q=cache:WHujXPawQvwJ:www.aol.com/support/index.adp%3Ftoc%3Djoin%26page%3D03+DSL+site:www.aol.com&hl=en&lr=lang_en
In that way, you could "bring your own ISP" and skip the
MSN ISP services (or you could use both).
Let me know where this takes you...
sublime1-ga
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Request for Question Clarification by
sublime1-ga
on
16 Sep 2005 22:47 PDT
Here's another, current page on AOL about adding a new
broadband 'location':
http://www.help.aol.com/help/search.do?cmd=displayKC&docType=kc&externalId=http--helpchannelsaolcom-SearchData-kjumpadpcatId3sCId301sSCId3011articleId183478&sliceId=&dialogID=35215956
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Clarification of Question by
3m1n3m-ga
on
16 Sep 2005 23:30 PDT
So far I don't see a way to get highspeed internet directly from aol
since they dont recognize my address and the representative told me
something about that only direcway is offering highspeed internet
through aol in that area and on their website they only offer
satellite...really messed up...
What would be the problem about connecting to AOL if I still got a
membership and the modem...I should be able to connect as I do now if
I just log off on that Qwest connection..?
Thanks.
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Clarification of Question by
3m1n3m-ga
on
17 Sep 2005 00:06 PDT
I was just talking again to AOL and now they told me that I might be
able to change my price plan to the 14.95$ highspeed internet = 10
hours dialup plan...not sure if its what i was looking for since now
I'm pazing 17.95 just for simple dialup :S
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Request for Question Clarification by
sublime1-ga
on
17 Sep 2005 01:12 PDT
That's the plan I cited from the cached page:
"At-Home Service, $14.95/month: Unlimited access to AOL for
Broadband over your high-speed connection, plus five hours
of dial-up access from anywhere in the U.S. each month.
Additional dial-up hours are just $2.95 each. Additional
telephone charges may apply. Some premium services carry
additional charges."
Only they've updated it so you get 10 "roaming" hours of
dial-up instead of 5. Seems to me that's what you're looking
for. It allows unlimited access through your broadband
connection, from home, which is probably all you'd ever use.
But if you travel, or want to access your account from
a friends house, you get 10 hours/month of dialup. You
could also use this if your DSL connection went down.
Just leave your modem installed and hook a phone line
up to it if Qwest ever fails you, and you have 10hrs/mo
of dialup, just in case.
The whole point of the plan is that you get to combine
a new broadband provider with your continued AOL account
use.
sublime1-ga
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Clarification of Question by
3m1n3m-ga
on
17 Sep 2005 01:21 PDT
I understood the plan like that I would just ask them to change the
plan and someone would come and set it up and I would use the
dsl...why do I need another broadband provider?
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Request for Question Clarification by
sublime1-ga
on
17 Sep 2005 02:24 PDT
Now I'm confused.
What you said here:
"I understood the plan like that I would just ask them to change
the plan and someone would come and set it up and I would use the
dsl...why do I need another broadband provider?"
...seems to contradict what you said here:
"So far I don't see a way to get highspeed internet directly from aol
since they dont recognize my address and the representative told me
something about that only direcway is offering highspeed internet
through aol in that area and on their website they only offer
satellite...really messed up..."
In the latter statement, you seem to comprehend that AOL doesn't
provide highspeed internet directly, except through direcway
satellite. Even that is indirect - they have simply partnered
with direcway, but do not offer highspeed themselves.
Therefore you need a separate DSL provider, and the plan we're
discussing simply allows you to use that independent broadband
access in conjunction with your AOL membership.
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Clarification of Question by
3m1n3m-ga
on
17 Sep 2005 12:56 PDT
The first statement was about my first chat with a representative, my
second one about another chat. Today I called AOL and they also
checked my address and it just shows the same as I've alreday
posted...not found. They told me that highspeed cable is available but
it would be 40$ = 15$ AOL Membership. Now it's also confusing for me
:/ If Qwest would cost me 49.95$ = 15$ AOL Membership I better choose
the Cable thing?
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Request for Question Clarification by
sublime1-ga
on
17 Sep 2005 15:57 PDT
3m1n3m...
The choice is yours. I'm just here to point you to options
and resources to help you decide. Cable is, by definition
a faster connection that DSL, assuming you find a reputable
provider.
Let me know when you're satisfied with the information I've
provided, so I can post an official Answer.
sublime1-ga
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Clarification of Question by
3m1n3m-ga
on
17 Sep 2005 19:57 PDT
I'll call the local cable providers and ask them for suggestions and
will write back later. thanks so far.
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Clarification of Question by
3m1n3m-ga
on
29 Sep 2005 20:51 PDT
@buddy_krish-ga, Netzero Highspeed 3G, is an "accelerated" dialup, but
still a dialup and nothing more. It might be faster then the AOL
dialup but basically its not comparable to Cox or Qwest Highspeed
Internet.
@sclonghair-ga, hehe :)
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