claire...
First of all, you're probably getting the error when copying
to the Maxtor drive because, like many external drives, it
came formatted in FAT32, which has a 2GB partition limit.
If you can re-format the entire drive as NTFS, that should
resolve the copy error.
Secondly, c:\documents and settings\claire\local settings\
application data\microsoft\outlook is your active file -
c:\documents and settings\claire\my documents\outlook.pst
is a backup copy.
Finally, you said:
"...I am currently unable to import any pst files. Error
message is: "errors have been detected in the file
c:\documents and settings\claire\my documents\outlook.pst"
...and:
"...ran the Inbox Repair tool (scanpst.exe) for two files:
c:\documents and settings\claire\my documents\outlook.pst
c:\documents and settings\claire\local settings\application
data\microsoft\outlook"
...both of which make it sound like you're attempting to
import and repair, on computer B, the .pst files which
are already on computer B, and I don't see why you'd be
doing that (maybe you're trying to test the import
function of the Outlook installation on B?).
To make computer B's Outlook installation identical to
computer A's, I would (making sure Outlook is not up
and running during all this):
MOVE outlook.pst from it's present location on B, at:
c:\documents and settings\claire\local settings\application
data\microsoft\outlook to another location, for safekeeping,
until you're sure you don't need it anymore.
Then, either copy the outlook.pst from The Maxtor (having
succeeded in copying it from A to the Maxtor by reformatting
the Maxtor in NTFS) to the location in:
c:\documents and settings\claire\local settings\application
data\microsoft\outlook
Open Outlook and see if the data reflects its use of the
new outlook.pst file. I've never tried this method with
Outlook, but it works with Outlook Express.
Or, use the politically correct method:
Having moved the old outlook.pst, open up Outlook on B
(which will automatically create a new, default .pst file),
go to the toolbar and click on File and then on Import and
Export to open the Import and Export Wizard. Highlight Import
from another program or file and click on Next. Highlight
Personal Folder File (.pst) and click on Next. Under File
to import click on Browse and locate your old outlook.pst
file on the portable drive. Click on Next and Outlook will
import the file from your portable drive to computer B.
Here's a page on Technology Q & A that illustrates the
latter process:
http://www.aicpa.org/pubs/jofa/feb2005/tech_qa.htm
That should get you where you want to be!
Please do not rate this answer until you are satisfied that
the answer cannot be improved upon by way of a dialog
established through the "Request for Clarification" process.
A user's guide on this topic is on skermit-ga's site, here:
http://www.christopherwu.net/google_answers/answer_guide.html#how_clarify
sublime1-ga
Searches done, via Google:
"copy outlook.pst"
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Clarification of Answer by
sublime1-ga
on
18 Sep 2005 19:32 PDT
Hmmm...
You said:
"I'm splitting up the big .pst file into the stuff that I truly
need - will that work?"
This entry in a blog by Tom Syroid talks about a method of
archiving sections of Outlook into smaller separate .pst
files, and might be helpful to you in that process:
http://syroid_insights.orbdesigns.com/1999/19990322.htm#Wednesday
"Just seems like I should probably know what to do when
the inbox repair tool doesn't work."
I'd suggest compressing the archives before running the
repair tool. That may help, or it may return an error
during the attempted compression which could indicate
that the file is at least partly corrupted. That should
be somewhere around File -> Data file management ->
select Outlook.pst -> Settings.
"Per your answer, I moved what you said is the "active
file" - and then outlook asked for outlook.pst and I
directed it to my Maxtor hard drive"
Did you move it with Outlook shut down, and it asked
for the new outlook.pst when you opened the program
again? And then you pointed it to the Maxtor drive?
"is there any way to totally delete everything I have
on computer B's outlook? then start from scratch?"
In theory, outlook.pst contains ALL the data found
in Outlook. My expectation was that, deleting it
while Outlook was closed and then opening it would
cause Outlook to create a new, empty outlook.pst
file.
If pointing it to the new file on the Maxtor didn't
work, I would try closing Outlook on B, moving the
old outlook.pst file somewhere for safekeeping, and,
instead of importing the new file, just copy it to
the location of the old file before re-opening the
program. Then see if it opens the new file.
You haven't said whether the installation of Outlook
on B is the same version as the installation on A.
If it's not, and especially if it's not a later
version than A's, this could be part of the problem.
If you have the installation file for Outlook, you
could simply uninstall the current version on B and
re-install it. If you have to uninstall the entire
MS Office Suite to do that, just make sure you've
backed up anything you want to save.
Let me know where this takes you...
sublime1-ga
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