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Subject:
MBNA Sharing information to person not on account
Category: Business and Money Asked by: timpsj-ga List Price: $20.00 |
Posted:
21 Sep 2005 13:34 PDT
Expires: 21 Oct 2005 13:34 PDT Question ID: 570647 |
Last month MBNA called my home and asked to speak to me. However I was not home so the baby siter gave MBNA my wifes work number for them to call. MBNA called my wife and proceded to share with her information about transactions on my account...asking her to verify the transactions. The issue I have is that my wife is not on my account. The representative did not even ask for any kind of verification. I contacted MBNA about this and they said sorry that it is not there policy to give out financial info and that they made a mistake. My question is what kind of legal action can I take against MBNA. They created a very big issue by divulging personal information to an un authorized person on my account. |
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There is no answer at this time. |
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Subject:
Re: MBNA Sharing information to person not on account
From: nelson-ga on 21 Sep 2005 13:52 PDT |
Actually, I've had a similar situation. My roommate's bank, which is also the bank I use, called. When I said she was unavailable, they asked if I were hubby. I said no, she's not married and there is, obviously, no husband on the account. When I requested an explanation as to why they wanted to speak to someone not on the account, they said that they speak to spouses as all the accounts are considered joint accounts (or something to that effect). I should note that we live in N.Y., which is not a community property state. |
Subject:
Re: MBNA Sharing information to person not on account
From: nd123-ga on 22 Sep 2005 06:02 PDT |
You might want to check out the Fair Debt Collections Practices Act to get the actual regulations governing MBNA. See http://www.ftc.gov/os/statutes/fdcpa/fdcpact.htm. I'm not a lawyer, just own a collection-type agency, but having dealt with lawyers a bunch I can say that to get a lawyer to take the case you need to think about the actual damages you sustained and if it's worth it. Otherwise, you might want to propose something to MBNA to "settle", such as elimination of some of the debt. I don't know if that would work, but it might and it may seem fair to all concerned. |
Subject:
Re: MBNA Sharing information to person not on account
From: tahoesash-ga on 22 Sep 2005 20:23 PDT |
Maybe just transfer your balance to another company to stop giving MBNA your business? |
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