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Q: Printing problem ( No Answer,   3 Comments )
Question  
Subject: Printing problem
Category: Computers
Asked by: bluebird10-ga
List Price: $20.00
Posted: 25 Sep 2005 00:41 PDT
Expires: 25 Oct 2005 00:41 PDT
Question ID: 572279
Printer :  compaq ij1200
computer:  compaq presario SR1230NX
os      :  XP
  The printer was working fine with my old compaq computer which was
runing os Me.The printer was working also fine with my new cmpaq
computer with os XP.
  I had to back up my system to the factory setting through system
recovery with compaq techsupport-on the phone-.After that, the printer
stopped printing any document.Oh before , it prints printing test
,clean nozzles, and aligne cartridges.But now, it seems printing but
the paper come out blank. I bought new cartridges, still no black on
white.I installed and reinstalled the original CD many times ,no
luck.I disconnect and connect the USB cable still no luck.I restarted
the computer still no luck. trouble shooting option didn't work.compaq
techsupport give up with this problem.Furthermore,they don't have
techsupport department for this printer.compaq or HP website doesn't
have a new software for this printer to work with XP.But,but it was
working with XP untill i buckup my computer.the printer is set as
default in LP1 port,I tryed also USB port,no change.
 Im not that good in computer.If you want to walk me through any steps
to fix this problem,please make it very easy and clear.I appreciate
any help and thanks.

Clarification of Question by bluebird10-ga on 25 Sep 2005 18:06 PDT
hi zaamil
  I just want to thank you for your comments,but the problem is still
there.Now it doesn't print at all.I can not figure out this miss
communication between my computer and my printer.

Clarification of Question by bluebird10-ga on 02 Oct 2005 18:55 PDT
hi sanjay 
     thanks for your comment,but didn't work.I couldn't download from
driverguide,free download is very complicated.thank u anyway.

Clarification of Question by bluebird10-ga on 02 Oct 2005 19:05 PDT
hi imabunny
   compaq presario SR1230NX desktop computer
   compaq printer ij1200
   os   XP
   512MB memory
   160GB hard drive
   AMD Athlon TM XP processor
   
    I think that's all. and thanks for your concern.
Answer  
There is no answer at this time.

Comments  
Subject: Re: Printing problem
From: zaamil-ga on 25 Sep 2005 16:11 PDT
 
Click Start, then Control Panel. 
Click Printers and Other Hardware, and then Printers and Faxes. 
In Printer Tasks, click Add a printer. 
Click Next. 
Select Local, then remove the check mark from Automatically detect and
install my Plug and Play printer.
Click Next. 
Select Port. 
Parallel connection is usually LPT1 
USB connection is usually USB001 
Click Next. 
Select Compaq from the Manufacturer list. 
Select the printer model(Compaq IJ1200 Inkjet Printer) from the
printer list, and then click Next.


 

Select Yes when asked if its a default printer. 
Click Next to continue
Select No to skip the test page, and then click Next. 
Click Finish to complete the installation. 
Then follow the instructions for alignment and other stuff..it will probably work.
Subject: Re: Printing problem
From: sanjay_bhardwaj-ga on 30 Sep 2005 05:04 PDT
 
Hi Bluebird,

You can download the driver of your printer for windows XP from
http://www.printer-drivers.com/companies/236.htm    (see for windows
xp)

Please cross check that your windows xp should have Service Pack 2
(latest one), same you can find out and download from
http://windowsupdate.microsoft.com

let me know if it works after that.

cheers
Sanjay
Subject: Re: Printing problem
From: imabunny-ga on 02 Oct 2005 18:28 PDT
 
give me system specs

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