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Q: internet browser home page ( No Answer,   1 Comment )
Question  
Subject: internet browser home page
Category: Computers > Internet
Asked by: uglybugly-ga
List Price: $20.00
Posted: 28 Sep 2005 05:22 PDT
Expires: 28 Oct 2005 05:22 PDT
Question ID: 573653
a. I cannot get rid of this home page address from my PC
res://shdocnv.dll/blank.html

what is it and how do I get rid of it?

Request for Question Clarification by politicalguru-ga on 28 Sep 2005 05:37 PDT
Dear Ugly Bugly, 

Your computer has been "hijacked" by a spyware. Try the solution here,
and tell me if this solves your problem:
(1) Download "Hijack This" at: 
<http://www.hijackthis.com/> 

(2) Run it, click "scan" (according to the instructions). 

(3) Post the log here, so we can tell you what to remove.

Request for Question Clarification by livioflores-ga on 28 Sep 2005 09:40 PDT
HijackThis is a powerfull tool that will tell us your system status,
with such info we can help you to fix your computer.

You can find a nice HijackThis tutorial here:
"HijackThis Tutorial - How to use HijackThis to remove Browser
Hijackers & Spyware":
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42

And this part is the one you must read:
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42#HowToUse


Please post your log here as a clarification WITHOUT FIXING ANYTHING,
we will analyze the log and then we will tell you what you must do to
fix your computer.

Regards,
livioflores-ga
Answer  
There is no answer at this time.

Comments  
Subject: Re: internet browser home page
From: btwiz-ga on 04 Oct 2005 23:39 PDT
 
Try this program.

http://www.bleepingcomputer.com/files/aboutbuster.php

Click on About:Buster Download Link to download it.

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