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Q: MS XP Professional sp2 - keeps trying to configure/install Office 2003 probs. ( Answered,   1 Comment )
Subject: MS XP Professional sp2 - keeps trying to configure/install Office 2003 probs.
Category: Computers > Operating Systems
Asked by: longshot-ga
List Price: $60.00
Posted: 14 Oct 2005 09:26 PDT
Expires: 13 Nov 2005 08:26 PST
Question ID: 580244
Hello! This doesn't seem like an easy fix from what I've attempted, but here goes: 

I'm running MS XP Professional SP2 on an AMD Sempron 2200+ with a 1.57
GHz CPU, 480 MB.

Every time MS AntiSpyware runs, an "update" box opens, the particular
program doesn't run (until I repeatedly cancel the MS configuration
utility) and my OS trys to configure Office Pro 2003. This isn't
directly associated with only MS Spyware because this "installer"
opens when I've run other programs too (haven't associated them all) -
there seems to be some sort of registry issue involved, from my
layman's point of view.

Then, an installation box pops up and says, "Installation Error: File
not Found - A required installation file SKU011.CAB could not be
found" I have the option of browsing for it there and I have exhausted
everywhere (the .MSI files & more on my pc, forums online, search for
the file online and extract to the "proper" ? directory etc. etc.)

I don't want to wipe out my OS and clean reinstall and I don't have
the original installation disc (guy who built my pc is tough
(impossible) to get a hold of). Through the forums and postings/stuff
I've read online it seems that the original disc wouldn't help anyhow.
I've been to MS update site and read the tech notes and they seem
purposefully vague. I tried to do what they said also and tried to
update, but no luck.

Please contact me if you need any more specific information in order
to help you solve this. I do need a thorough solution to this question
- please don't accept if you can't resolve this completely for me.

Please help!! 


Request for Question Clarification by endo-ga on 04 Nov 2005 19:10 PST
As commented below, this is because the MS Office cache got deleted.
It would be easy to fix if you had an MS Office disk.
If the solution below doesn't work, you could disable the Windows
installer from running as a workaround. If you want to know how to do
that, let me know.


Clarification of Question by longshot-ga on 06 Nov 2005 08:31 PST
I tried the registry edit suggestion, which didn't work and preventing
MS Install from running altogether?? I don't know about that one -
doesn't really sound like a solution to me. Anything else? I know the
disc would probably be best, but I've also heard that the disc doesn't
solve the problem either from forums I've searched and other
"suggestions" I've heard people use. Thanks for the effort guys, but
as I stated I need a solid fix, please.


Request for Question Clarification by endo-ga on 10 Nov 2005 11:31 PST
Sorry, don't have anything else. I had the same problem and just
disabled the installer. It's only the Windows installer that is
launched when you're adding new features to Windows rather than
program installers, so you don't really use it often. It's easy to
switch it back on when it's needed anyways.


Clarification of Question by longshot-ga on 10 Nov 2005 13:22 PST
Oh, ok - if that's the case, then I'll do that one!! :-) Providing,
like you say, it's only the window's installer for new Widows items.
If you would be so kind as to give me the rundown, I would highly
appreciate it! Thanks, Lou
Subject: Re: MS XP Professional sp2 - keeps trying to configure/install Office 2003 probs
Answered By: endo-ga on 11 Nov 2005 15:42 PST
Hi Lou,

Please try this solution and let me know if it helps.

Click on Start->run, then type gpedit.msc then click on 'Ok'.

Then go to 'Computer Configuration'->'Administrative
Templates'->'Windows Component'->'Windows Installer'.

Then click on the right pane on the setting that says 'Disable Windows Installer'.

Click on 'Enabled' then select 'Always' from the dropdown box.

Click ok and close the group policy application.

Now try to reproduce your problem again, you should see the popup
appear and then disappear making your life a lot easier.

Should you need to install anything that requires the Windows
installer, then just follow almost the same process, and set 'Disable
Windows Installer' to 'Disabled'.

Let me know if you have any problems or require any clarifications
before you rate my answer. If you need any more help, I would be happy
to try my best to help you out.

Subject: Re: MS XP Professional sp2 - keeps trying to configure/install Office 2003 probs
From: jtsquared-ga on 04 Nov 2005 10:02 PST
Your problem is that your install cache files probably became
corrupted.  This is difficult to fix without the installation CD, but
you can try this:

Make a change in your registry to remove the CD cache.  Go to Start,
Run and type: regedit

This should open the registry editor--be carfeul in here!  Expand the
following keys:

{90120409-6000-11D3-8CFE-0150048383C9} - (or something similar)

Click on this sting of numbers and then you should see several values
listed on the right side of the screen, one being "CDCache".  Double
click on this and change the Value Data to 0.  Then exit the registry

Hope this helps,


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